May 2013

This is the most professional and human nursing and assist staff I have ever encountered.  I cannot imagine a finer group of people to be taken care of at a time that seems to be some of the worst times of our lives.  Thank you girls! 

None of us want to be in a hospital but the nurses, aides and other supporting staff was very pleasant, friendly, supportive and helpful.  I was very thankful for their help.  The people that I dealt with were “top of the line.”  The food and food service was very good and very accommodating.

The staff was excellent, they helped me every time I needed them.  The nurses were awesome and the doctors were great.  They do their job well and I am 1,000% satisfied.  I was in good hands with them all.

Food service is excellent!  Nurses were friendly, courteous and gave immediate attention.  Everyone and everything was neat and clean.  We would recommend this hospital and staff!

Everyone was totally awesome!  Thank you to all my nurses, aides and doctors who had the patience to put up with me.  Thank you!  I owe you my life!

My father had a heart attack Monday and was admitted to the DeBakey Heart Institute @ HMC.
I lived in Hays until 1997, but now live in Topeka.  After hearing of my dad's condition I headed to Hays. My children were actually born at the old St. Anthony's hospital. (now HMC), but I'd not been in the facility for probably twenty years.

I just wanted to drop you a line and tell you how impressed I was with the hospital, and especially the heart institute. That is one, top –notch facility!   ………and the staff there, caring for my father, was superb to match. What a wonderful thing it is for Hays to have such a fine hospital.   I cannot say enough about how well we were treated. Dr. Markiewicz did the procedure and Dr. Davis was the attending physician.   Both were fabulous, but Dr. Davis was so gentle and caring toward my dad.   That meant a lot to all of us.
Our nurses were all wonderful, especially Lacy on the first evening.

Many, many kudos to ALL.

April 2013

We are very happy with the care we received at HaysMed.  He required a lot of assistance and no one ever made him feel like he was wasting their time or being a bother.  Thank you very much." (Inpatient Rehab)

I never had a bad experience at all, everybody was awesome.  I was on the second floor, the nurses and their aids were great.  I felt like they cared as if I was one of their family members, I felt like a person instead of a number.  Everybody spoke to you, even in the halls when I was walking.  A great place to be when you have something done.  Thank you.  (Surgical Unit)

During my stay, I have had the most wonderful help and was taken very well care of.  Your staff are wonderful and work very hard.  All of the nurses, PCTs, students, doctors are great.  Thank you for everything!  (Women's Center)

I feel that the nurses and PCTs all did an excellent job caring for me.  I would like to put in a good word for Joyce and Ross with the physical therapy work.  They really showed that they cared and they were fun to be around and to visit with.  Thank you all very much.  (Surgical Unit)
 
Been here with my father for over a week.  Excellent medical staff, especially Dr. Bed and Dr. Brenda.  Great nursing staff, feel like they are part of our family.  Ginny, Melody, Malorie, and Sarah are the greatest.  It takes special people to provide this type of service day and night with challenging patients and still show compassion and caring.  These people are an invaluable asset to your hospital.  Please convey our thanks to them! (Surgical Unit)

As the roles reversed and I was a patient instead of a nurse on the medical floor, I was extremely pleased with my care.  Pain was controlled and they did everything they could to keep me comfortable.  I felt right at home with everyone, but realized just how awesome of nurses and PCTs are on this floor.  HMC is so very lucky to have such caring people working for them.  I personally would rather be working than be a patient but I would definitely come back and tell everyone how wonderful our group (family) is on this floor.  I appreciated everyone's help and lover while caring for me.  Thanks to Dr. Kamoga and MaryJo for excellent care also.  Everyone treated me as if I was family.  Thank You!
(Medical Unit)

Day shift was very attentive to my discharge needs.  Absolutely love the new cafeteria menu.  Being able to choose foods and when I called they were very friendly and professional.  Overall, thank you for treated me as family and a human being. (Medical Unit)

 Nurse Jessica was very helpful with my labor and delivery!  She really helped me get through my contractions.  And nurse Leann was really kind and helpful. (Women's Center)

I have been here before and everybody was exceptional.  The nurses and doctors are fantastic.  Excellent care, great personalities, excellent food and service. (CPCU)

The staff were wonderful.  No surgery situation is stress-free but the staff here maintains professionalism while helping your smile.  Thank You Jana and everyone who took care of me and the kindness you all showed me will never be forgotten. (CPCU)

Mom has had excellent care while in the hospital.  She and I are very satisfied with her care.  Andy, Lacy, and Barb were so nice and did such a wonderful job and showed such care and concern.  Thank you so much.  Also, Dr. Markiewicz did a great job and was good to explain the procedure.  We hold high praise for him, along with his staff.  (CPCU)

We came in and were immediately taken care of.  Everyone did a wonderful job answering questions and keeping us informed.  We were taken from the Emergency Room to the care room very promptly.  Thank you to all the staff that helped and had a part in my care giving.  You all did a wonderful job. (CPCU)

Dr. Cook is awesome! (Medical Specialists)

The service I received was great.  Connie got me an appointment right away and both nurses were so thoughtful.  The doctor took time with me and I can't complain at all.  Thank you all.  (Pain Clinic)

We are so lucky to have the best Breast Care Center! (Breast Care Center)

March 2013

Carissa was wonderful during my pregnancy ultrasounds.  She has performed 3 scans and each time has been great at explaining and answering our questions, as well as just having a positive attitude and being genuinely friendly. (Sonography)

Cheryl, the admissions nurse was very helpful.  All the ER staff was wonderful.  We had exceptional communication with both doctors… Dr. Schultz and the anesthesiologist.  On the patient room floor, all staff was very attentive. (Surgical)

Your aids and nurses here make it a great place to stay.  They all have beautiful smiles and are willing to help you with anything.  I've been in a lot of hospitals the last couple of years and this is the best hospital of all.  Thank you all. (CPCU)

My brother has been a patient at HaysMed on two occasions.  Both admissions have been lengthy due to the nature of his illness.  On both admissions, he has needed a PICC line for extended IV access.  Jeanette has inserted the PICC line.  She is an exceptional nurse!  She is skilled in her profession, kind, caring, dedicated!  She motivates patients to strive for wellness.  Jeanette is a true professional, a class act! (Surgical Unit)

My stay at the Hays Medical Center has been the best, exceptional in all departments. Dr. Auberreish kept me informed, he always had time to discuss all my medical needs.  Nurses were very professional and I will continue to recommend HMC to all my friends.  It's definitely the place to go for all your medical needs.
(Medical Unit)

I would like to take this opportunity to let you know what an exceptional employee you have in Danna (Case Manager).  Danna has been very active in supporting my brother and our family during his surgery and stay at HaysMed.  She has always kept us informed in terms of what to expect before and after surgery and after release from the hospital.  She has informed us of our options at all times.  Having Danna here for support and information has been helpful to all of us beyond description.  She is my buddy. (Surgical Unit)

I love how the rooms are decorated; makes me feel pampered and special.  All of the staff are great but Nicole is one of the nicest and sweetest people I have ever met.  I don't mind the drive knowing she is there.  (Breast Care Center)

Me and my family have received amazing support and care.  Every person we have worked with has been amazing.  We have had an emergency breech c-section baby.  We showed up on Thursday night in quite a rush.  They had baby delivered within 45 minutes of us showing up.  We are now both healthy and hopefully going home soon.  The nurses and doctors have been amazing.  Thanks for bringing my little girl safely into the world.  RNs Jill and Kate were amazing as well as Dr. Pope and Dr. Lloyd. (Women's Center)

Our overall experience at the hospital has been wonderful.  Dr. Fort impressed us at every turn and has been amazing throughout the entire pregnancy!  Susan was over the top when it came to helping see our needs with breastfeeding and encouraging us to stay positive and keep on pumping!  Kaitlin made our evenings super peaceful and was a major blessing throughout the night!  The NICU nurses have been there through our entire stressful experience and have more than met our expectations.  I felt like our son was king.  They were extremely knowledgeable and helped keep us calm.  You have put together an amazing team of nursese and staff. (Women's Center)

My personal nurses were Sheila and Leitha.  Both were very caring and compassionate.  Very cheerful, met all my needs and kept me comfortable.  Being in a hospital is not where one wants to be but what a difference good staff makes.  They did not feel like strangers and I love people anyway.  Accommodations were nice.  (CPCU)

 My stay here has been exceptionally pleasant.  All nurses and aides have been on the ball and helped at every call.  They all have been friendly and courteous.  Thanks to Stephanie and Brian the nurses on my stay for a job well done.  (CPCU)

Laci, Shannon, Allison and Barb are the people that I remember names.  I received the best care – everyone I have encountered was great.  I have dealt with other hospitals nurses and doctors and this by far was a wonderful experience and the utmost professional and best care.  I would highly recommend the hospital to everyone.  Thank you for taking such good care of me. (CPCU)

We always choose to come to your medical center because you have caring and helpful workers.  We always have good comments on your facility and nurses and doctors. (CPCU)

I have had Ross help me on OT while staying here.  He has gone to the extreme in helping me out and I have learned a lot from him.  He's a great guy and a good therapist and he really cares for oneself.  He knows what he is doing, takes his time and doesn't criticize you if you can't do it very well.  He will teach you.  So my hat is off to Ross.  I'm glad I got to know him as a person and as a friend.  (Inpatient PT/OT)

Lisa took the time to go over all my labwork and explain in a way I could understand.  Noone has ever done that before.  Thank You!  (HFM)

These ladies stayed late to help me and are very personable.  Erna and Karen attended to me like I was the most important person of the day! (HFM)

I have had several trips to the ER and have seen several doctors recently and none of those visits were as good as the one I had experienced here.  Brenda and Dr. Green were both very amazing.  (Pain Clinic)

Everyone did a nice job and went out of their way to work around scheduling during bad weather.  (Radiation Oncology)
 
Andrea and Melissa were always friendly and caring which made a difficult time easier.  Brenda always greeted me with a friendly smile.  Stephanie was very helpful with my paperwork.  (Radiation Oncology