Pain Clinic
*Dr. Lenser is fantastic! Very knowledgeable and calming during my procedures. Connie was so helpful for me, describing the steps I needed to prepare for the epidural. Katrina is just too sweet. Personable, checking on me afterwards. The pain clinic staff is wonderful.

Women’s Center—OB
*The nursing staff was extremely helpful during our study. Both day and night nurses took the extra time to help us with any question or concerns we had. The guidance on breastfeeding was excellent.
*We were very happy with our nurses and doctor. Thank you for making sure our family was safe and in good hands.
*All of my nurses have been excellent. Whitney my night time nurse was so good. Very patient with me. Patti my daytime nurse was excellent as well. This whole process has been amazing from the start. Dr. Hoskins and his nurses and office staff were all very professional and pleasant. I got way better care here than my own hometown.
*Service was great!
*Just like with my first C-section delivery, my care, as well as my daughter’s was exceptional. My nurses were Nicole, Susan, Dyane, Lolly and I know I’m forgetting someone. All of these women were phenomenal. I was fortunate to have Nicole with both deliveries. The nurses are well knowledgeable, kind, caring, personal and made my recovery at the hospital much more pleasant. Thank you ladies for all of your help those first few days.
*Lisa in OB was amazing during the delivery of my daughter. She made me feel welcome and at ease from the time I checked in. She was so knowledgeable, I had no worries at all.

ICU
*I would like to thank the nurses I had during my stay. They did all they could to help me be comfortable. I gave them a bad time because I was full of anxiety. Thankfully they did all they could to help me relax. I’m sorry for my actions but grateful for their actions. I’m grateful they were professionals.
*From the Plainville Hospital to here at HaysMed, I could not comprehend my daughter receiving any better care anywhere else. Everyone from doctors, nurses, therapists, etc. have shown nothing but wonderful care and support for her. I will be forever grateful to everyone.
*Very helpful and courteous. Tinia and Courtney ICU nurses were great.

Wound Healing and Hyperbaric Center
*I have been coming here to see Dr. Hornick and his staff since before the first of the year and Dr. Hornick has always treated me with respect and concern. And his staff in the wound clinic and HBO have always treated me with respect and professionalism as well. But the ones that stood out to me or that went above and beyond are Jeff. Absolutely did that for me. God bless Him. And Michelle in the HBO room—she is definitely an angel and Dr. Hornick is a very respectful, professional person. Thank all of you and them very much.

Ambulatory Care Center
*Suzie was great in pre op an post op—very pleasant and helpful.
*My nurse was great despite my crabbiness when I got here due to hunger, thirst and pain. The OR team was good.
*Awesome care with all staff members!
*Kat Moss was very nice to me during my pre-operation and after in the recovery. Please give her a raise as I feel she did a very good job with me.

PT/OT/Speech—Inpatient Services
*PO/OT while it can be a struggle for me to do, the staff are very compassionate and educated in their field. They are fun to work with if you can say “fun”. I can’t remember the OT’s name but she was good at making sure you don’t’ slack off. I worked with Joyce, Aaron and Stephanie in PT. It is very important to have staff like these for success on knee replacement. Had left done on November 2016 and right done January 2017.
*All of the staff who have been attending my wife are genuinely caring people. They also take the time to answer any questions we had to the best of their knowledge and capacity. Dr. K. Gray is very good at explaining progress also. No one gave us the “brush off”.
*Very good. Explained things very well. Not in any hurry to go. Stephanie is outstanding. *I was very satisfied with the service I received. Everyone was professional and cordial.
*I have nothing but praise for HaysMed. I was there for back surgery from Dr. Sharma. He is absolutely WONDERFUL!!!! And so is his staff Rebecca Green. Plus everyone in the operating room were WONDERFUL. I received the best of care after my surgery from everyone. Hays, Kansas is so fortunate to have this great facility. I cannot thank you enough for the care I received from everyone while here. God Bless you all.

Mammography
*The staff and the girls doing my mammogram are so nice. The girls doing the ultrasound were both so nice and made me feel at ease in such a stressful situation. Thank you.

CPCU
*Everyone treated me like royalty. All were exceptionally kind and professional. This visit was the cleanest I have ever seen Hays medical Center. The man who brought lunch up was also kind and caring and made sure I was in the correct position to eat.
*Best care ever. Could not ask for smarter nurses! What a wonderful place!
*I had the best care imaginable at HaysMed. From the time the ambulance arrived in the early morning hours; my care was exceptional. All nurses, doctors, admission, labs, etc. were so dedicated and caring. I will always suggest patients go to HaysMed.
*I must say that all of the staff in CPCU is great! I must give special credit to Nichole Spray in mak- ing us feel that we are making the right decisions regarding my mother’s care. Tammy Billinger was great on the night shift.
*Everyone was great. Would not hesitate to recommend HaysMed to anyone in need of care. Joye is an outstanding RN. Thanks.
*Thank you all for the great care during my short stay in HaysMed. All staff were happy and took care of my needs.
*We couldn’t be more pleased with our time at HaysMed. Everyone was “more” than helpful. I would tell anyone that you are truly superb.

Bone, Joint & Spine Center
*Everybody I had contact with on the nursing staff and PTAs were exceptionally sweet, caring and professional.
*Words cannot express the gratitude I have for the Bone, Joint and Spine Center. Exceptional care was given to me Christmas Eve and Christmas Day when I could not be with family. My husband, nurses and staff were there to lift my spirits and keep me out of pain, before and after surgery. Sincerest thanks. Also Taylor never missed an opportunity to be there when needed.
*Very friendly and helpful staff. Met all my needs very well.
*Love the student nurse program. Brandon did an outstanding job. Always had and made time for me. Everyone was upbeat, cheerful—night and day. Lauren did above and beyond to be helpful. Connie did a good job. Food was good. Custodial crew did phenomenal job of keeping room clean. Always made sure I had what I needed.

DeBakey Heart Institute
*My primary care physician and cardiologist provide outstanding medical care. I also have had one operation at Hays Medical Center. I am especially pleased with the excellent quality of health care I have received here.

Cath Lab
*The appointment was one of the best I have had here at HaysMed. The Nurse Kaitlyn was excel- lent—she took great care of me and let me know what was happening before she did it. She was very thorough. Dr. Anaya was very thorough as well. I had a tilt table test done and he was there with Kaitlyn through it all. From the phone call from Devin to remind me of my appointment to the writing of this letter a+ for all involved. Thank you very much.
*Aimee, Devin, Zach, Carmen, Pat—were all great at making me feel comfortable and informing me of what they were doing to prep me for my up coming procedures. Because of the attitude and nature of the people I was in contact with today, I would not hesitate to return for any other needed procedure.
*Very fine service and explanations as well as thoughtful consideration. (warm blankets, breakfast after procedure)
*Everyone was so, awesome You guys are a GREAT team. You know your jobs! I felt so well cared for and things were explained so good!. Thank You So Much!

Acute Care
Went to ER early am. Dr. Yarmer and his nurse were amazing. I felt like my pain and concerns were also theirs. Everything was done very fast and found the source of my pain. Surgery was scheduled. I was admitted. Every staff member I came into contact with during my 2 day in patient was great. Friendly, caring—took very good care of me. Dr. Cunningham, Dr. Pfitziner informed me of everything . Every nurse and nurses aid was great. I wish I could remember the ER Nurse be- cause she was great.

Western Kansas Urology Associates
*Diana explained everything very well so I knew what to expect with each visit. Her and the staff were very nice and friendly. Would recommend her for any like treatments.
*Diana did a great job with helping me with stress incontinence. I feel more comfortable going out in public and doing activities with my friends now.
*I feel like a new woman. Didn’t know that this was even possible! Wonderful experience, has made my life sooo much better.

Dreiling/Schmidt Cancer Institute
*I had cancer 6 years ago and was treated here and again I’m back. There are no words to describe how scary it is when you’re told you have cancer. This medical center is the absolute “Top of the Line”. The doctors, specialists, nurses, etc. I cannot say enough about how I’ve been treated so kindly. You have not idea how much you are appreciated.