Oct31

HaysMed Associate Receives Quarterly Associate Spirit Award

HAYS, Kansas (Oct 31, 2017)— Phyllis Tesluk, Imaging Department, was recently awarded HaysMed’s quarterly Associate Spirit Award. The Associate Spirit Award recognizes an outstanding Associate who has gone above and beyond their daily job duties to care for a patient, visitor or Associate at HaysMed, part of The University of Kansas Health System.

Phyllis went above and beyond when a patient’s father had apprehension about a procedure. The patient’s daughter talked to Phyllis about the situation. She assured her that when her dad came in for his injection she would make sure everything was taken care of. Phyllis kept watch on the list of patients for the patient’s dad and was there to greet him, do the injection, and followed up with the daughter to make sure they were satisfied.

Tesluk was awarded the traveling “Associate Spirit Stick”, $50 in chamber checks, and her own Associate Spirit Award parking spot for 90 days.

Oct30

HaysMed Wound Healing and Hyperbaric Center Aims to Raise Awareness of Diabetic Foot Ulcers

By Gayla Wichman - HaysMed News,Would Healing & Hyperbaric Center News

Hays, Kansas (Oct 30, 2017) – The Wound Healing and Hyperbaric Center at HaysMed, part of The University of Kansas Health System, and a member of the Healogics network, is participating in the Healogics National Diabetes Campaign from October 30 to November 3. The Wound Healing and Hyperbaric Center at HaysMed offers advanced therapies to patients suffering from chronic wounds like diabetic foot ulcers. Team members across the nation will dedicate the entire week to visiting local physician offices to provide education on the treatment of potential or existing chronic wounds for people also suffering from diabetes.

An estimated 30.3 million people in the United States (9.4 percent of the population) have diabetes; including 7.2 million who are unaware they are living with the disease. The percentage of adults with diabetes increases with age, reaching a high of 25.2 percent among those aged 65 years or older. In addition to age, risk factors for diabetes include diet, activity level, obesity and heredity.

High blood sugar levels, poor circulation, immune systems issues, nerve damage, and infection may contribute to a non-healing diabetic foot ulcer. Approximately 15 percent of people living with diabetes will develop a foot ulcer. An estimated 14-24 percent of people with foot ulcers will experience an amputation.

Early detection and intervention can help to mitigate the possibility of limb loss. The [Wound Care Center name] recommends the following to help prevent diabetic foot ulcers:

Stop smoking immediately
Comprehensive foot examinations each time you visit your healthcare provider (at least four times a year)
Daily self-inspections of the feet, or have a family member perform the inspection
Regular care of the feet including cleaning toenails and taking care of corns and calluses
Choose supportive, proper footwear (shoes and socks)
Take steps to improve circulation such as eating healthier and exercising on a regular basis

Proper wound care is imperative to healing diabetic foot ulcers. The Wound Healing and Hyperbaric Center offers a number of leading-edge treatments including Hyperbaric Oxygen Therapy, Total Contact Casting (TCC), and Negative Pressure Wound Therapy. These specialized wound care therapies can aid in wound closure, new tissue growth, wound tissue regeneration and much more.

Contact the HaysMed Wound Healing and Hyperbaric Center to learn more about diabetic foot ulcers or if you have a wound that will not heal. To schedule an appointment, please call 785-623-6502 or visit www.haysmed.com/wound-center/

Oct26

HaysMed’s Convenient Care Walk In Clinic to Open November 2 at Big Creek Crossing

By Gayla Wichman - HaysMed News

Hays, Kansas (Oct 26, 2017) —HaysMed, part of The University of Kansas Health System, will open it’s Convenient Care Walk In Clinic on Thursday, November 2 at its new location Big Creek Crossing. The multi-tenant building is located at the northwest corner of the property, where the former Montana Mike’s once stood. Starbucks will be occupying the other portion of the building.

“This will be a great location for our walk in clinic,” said Shae Veach, Vice President for Regional Operations and Marketing. “The parking is great and the office is located just off of Vine allowing for easy access for our patients who live in Hays or might just be visiting and need medical care.”

The 4000 square foot area will feature 7 exam rooms, 2 procedure rooms, a large waiting room and easy check in area. The individual registration offices afford patients more privacy when checking in at the clinic.

The hours will remain the same, Monday through Friday 8:00 am – 7:30 pm, Saturday 9:00 am – 4:30 pm and Sunday 11:00 am – 4:00 pm. The clinic is closed on Thanksgiving and Christmas but open 9:00 am – 4:30 pm for New Year’s Day, Memorial Day, Christmas Eve, Labor Day and 4^th of July.

“We are very excited the new location afforded us the opportunity to be built to the specifications that we need for Convenient Care” Said Veach. “The response to opening our walk in clinic two years ago has been so phenomenal that we expect to see even more patients once we move to this new location.”

Oct23

HaysMed’s Low Infection Rates Recognized With National Certification

By Gayla Wichman - Breast Care Center,DeBakey Heart Institute News,Dreiling/Schmidt Cancer Institute,Emergency Department News,Family Medicine,HaysMed News,Nursing News,OB-GYN,Orthopedic Institute News,Pediatrics,Urology,Women-Infant Services,Would Healing & Hyperbaric Center News

Hays, Kansas (Oct 23, 2017) – HaysMed, part of The University of Kansas Health System, is the only hospital in Kansas that has earned a prestigious certification because of its low infection risk. And it is one of only four hospitals in the United States to receive the Management of Infection Risk (MIR) certificate.

“HaysMed goes above and beyond current standards to prevent patients from acquiring an infection while they are in the hospital,” said Kim Koerner, BSN, RN, infection prevention officer/associate health nurse. “As a result, we are at or below national hospital-acquired infection rates.

“Every department here works to decrease infection risk by reviewing processes and practices,” Koerner continued. “High-risk areas became focal points for each department, which has resulted in decreased infection risk and increased patient safety at HaysMed.”

Koerner cited just a few examples of areas in which safety has been enhanced.

They include: decreased hip/knee surgical site infection risk; decreased surgical site infection risk in colon procedures and hysterectomies; decreased device-related infections with urinary catheters and central lines; and decreased infections related to the environment.

“This certification validates the importance of decreasing infection risk and increasing patient safety to every single person at HaysMed,” Koerner commented. “Eighteen primary factors that cover the entire facility are considered in certification.

“And it’s not only doctors and nurses that are involved,” she added. “Processes in maintenance, dietary and environmental science also are reviewed.”

Melanie Urban, BSN, RN, HACP, patient quality services director, said Koerner has empowered all HaysMed employees to enhance safety. “It takes the motivation of everyone here to identify vulnerabilities, re-design systems and efficiently manage resources,” Urban said. “The Management of Infection Risk Committee has been diligent in getting everyone engaged.”

The committee includes clinical and non-clinical associates, as well as Dr. Kayla Gray, Hospitalist. “Attainment of this distinguished award demonstrates Hays Medical Center’s continued commitment to excellence in both patient and community healthcare. “ Gray stated.

HaysMed is accredited by DNV Healthcare, which is the entity that awarded the MIR certification. “This is a world-leading certification entity,” Urban said. “It helps us achieve excellence by improving quality and patient safety.”

MIR certification builds on three important pillars, Urban noted. These are: being proactive instead of reactive; developing a safety culture that is transparent and accountable; and engaging all staff in a systems-driven approach to safety.

“Therefore, our certification lets our community and region we serve know we have the resources and commitment to provide the best possible care while managing infection risk,” Urban said.

DNV GL – Healthcare, which operates in more than 100 countries, surveys HaysMed annually. Patrick Horine, chief executive officer of DNV GL – Healthcare, said “achieving certification shows commitment to excellence. And it helps demonstrate to your community that you are performing at the highest level.”

Oct20

Notice of Voluntary Recall

By Gayla Wichman - HaysMed News

Hays, Kansas (Oct 20, 2017) – On October 19, 2017 it was brought to our attention by US Foods that a voluntary recall has been issued by Mann Packing regarding fresh broccoli and cauliflower because they are potentially contaminated with Listeria monocytogenes. This recall was initiated after Listeria monocytogenes was found in the production environment. All affected distributors and retail and food service customers are being notified. To date, no illnesses have been linked to this recall.

It was determined on October 19, 2017 that HaysMed may have served this produce in our cafeteria. This letter is to inform visitors and associates of the serving of this product. If you ate this product at our facility between October 6th and October 17th, 2017 and develop any symptoms of listeriosis within 2 months of exposure, please notify your physician. Listeria monocytogenes is an organism which can cause serious and sometimes fatal infections in pregnant women, elderly people, and others with weakened immune systems. Although healthy individuals may suffer only short-term symptoms such as fever, nausea, abdominal pain and diarrhea, Listeria infection can cause miscarriages and stillbirths among pregnant women.

The risk of listeriosis after exposure to L. monocytogenes is very low; exposure is common, but disease is rare. Please visit https://www.cdc.gov/listeria/index.html or https://www.fda.gov/Safety/Recalls/ucm581389.htm for additional information regarding Listeria infections.

Oct16

Let’s Talk Series presents “Varicose Veins Slowing You Down?”

By Gayla Wichman - HaysMed News,Orthopedic Institute News

HAYS, Kansas (Oct 16, 2017)— The Hays Orthopedic Institute will sponsor Let’s Talk on Thursday, October 26, 2017 at the HaysMed Center for Health Improvement (CHI) Education Room, 2500 Canterbury Drive, Hays Kansas. Participants are asked to use Entrance F – South Entrance to CHI.

The program will feature a presentation followed by a question and answer discussion with Dr. Wally Walstrom, Sports Medicine/Family Medicine and Aron Splichal, MD, from HaysMed. Topic for the discussion is “Varicose Veins Slowing You Down?” If you suffer from venous problems such as spider veins, varicose veins, leg pain, swelling, heaviness, restless legs and cramping there are resources to help treat the cause, not the symptoms.

The program begins at 6:00 pm with registration and healthy snacks followed by the presentation.

There is no registration fee but space is limited. Please RSVP to
www.haysmed.com/event/lets-talk-october-2017/ or 623-5500 by October 23.

Oct12

HaysMed Recognizes Second Quarter Patient Satisfaction Award Winners

By Gayla Wichman - HaysMed News

Hays, Kansas (Oct 12, 2017)—The Intensive Care Unit (ICU), Cath Lab, Food Services and Western Kansas Urology clinic were recently named the patient satisfaction award winners for the second quarter of 2017 at HaysMed.

Each quarter HaysMed recognizes the patient satisfaction award winners based on results from CAHPS (Consumer Assessment of Healthcare Providers and Systems) surveys administrated by HealthStream. HealthStream is the research firm HaysMed contracts with to conduct the government required Consumer Assessment of Healthcare Providers and Systems (CAHPS) hospital surveys on patient experience. The CAHPS survey is the first national, standardized, publicly reported survey of patients’ perspectives of hospital care. The CAHPS Hospital Survey is a survey instrument and data collection methodology for measuring patients’ perceptions of their hospital experience. Four areas are recognized every quarter including an inpatient department, an outpatient department, a clinic and a non-clinical area.

The inpatient ICU Department was recognized for having the most improvements in the responsiveness of hospital staff with a score of 100%. The ICU is a 12 bed unit and they have 20 full time Associates.

The Cath Lab, an outpatient department, received a score of 88.5% in the overall rating of care which correlates to responsiveness of staff. The unit has 10 full time staff members and performs approximately 1300 procedures a year.

Garnering the clinic award was the Western Kansas Urology Clinic. They scored 86.4% in follow up with test results which is directly related to responsiveness. The Urology Clinic has 15 staff members, three physicians and one nurse practitioner. They have 8 outreach clinics and have 9000 office visits a year.

Food Services received the Customer Service Award for their responsiveness in timing of food deliveries, ensuring pantries have supplies of after hour patient needs, and keeping on top of patients, Associates and guests food needs. The department consists of 38 Associates and they serve 800-1000 patients, guests and Associates a day. They cook and assemble 700 Meals on Wheels per month, serve 4000 meals in the doctor’s lounge per month and host 300 catering and office events a month.

Each area honored displays a patient satisfaction award winner banner in their department.

-30-

Oct6

Rave Reviews October 2017

By Gayla Wichman - Rave Reviews

CPCU

*Once I arrived at the hospital I received the quickest and most professional attention given by the staff. Questions were quick but kind and to the point. Any questions I asked were answered with a smile. There was never a moment of panic by the staff in the ER. Once I was transferred to my room the staff there gave me the same “attention”. For going through what I did, I was extremely overwhelmed by all the staff at HMC.

*You are great. Keep up the good work. God Bless all of you.

*Surgery staff was terrific. Paula, Pat, Carly and Stephanie explained everything and showed compassion and professionalism. My room was well attended by RN and Assistants. They were Fernando, Nick, Kathy, Jared and Katelyn Food was good and I like to be able to order. Jessica Pfeifer, APRN was wonderful and very helpful.

*I was very pleased with the care I received while at HaysMed.

Pain Clinic

*Nurse Connie and Dr. Menendez are caring, thorough and compassionate. I would definitely recommend HaysMed to anyone needing this type of care. The staff from admissions to the procedures rooms are friendly and helpful as are the volunteens. I have had great experiences any time I’ve been here!

*As first time patients of this facility we were helped with a smile and directions as to where to find Dr. Green’s waiting room. Connie was a pleasure to be with and her bubbly personality eased our anticipation. Dr. Green was very informative and we appreciated his time and the explanation of the procedure. Our experience was a positive one,

Acute Care

*I could not have had any better nurses, doctors and ER. Thank you. *It all started with ER—they saved my life.
Urology Associates

I was a patient of Diane Pfannenstiel who was instrumental in my improvement on incontinence. Her measurements and exercises plus continuation have been a real improvement in my health. Thank You.

*Diane made my visit in the clinic a nice experience. She made a very unpleasant ordeal a much more easy procedure to go through. She knew what she was doing and was very professional and easy to visit with.

Bone, Joint, Spine Center

*I appreciate all the care here at HaysMed. It was a very nice stay with all of the staff. My
Dr. Cheema was very good and personable. I would recommend this hospital to anyone! Thanks HaysMed for Everything! Especially Amber has been terrific and the PT and OT people.

*All the workers in the hospital were great. Everyone was friendly, very helpful and willing to do anything for you. My nurse Amber was very friendly and conscientious of my needs. The services provided were timely from check in all the way to check out. I would definitely recommend HaysMed to anyone.

*Most of the staff were very helpful and friendly.

*Amber and Robyn did an exceptional job of taking care of me. Kept me comfortable and well informed. Good Job. Thank you. The whole staff was courteous and helpful.

*Amber was very helpful and informative and bedside manner was great and Taylor was also very good.

Cath lab

*Staff very friendly and helpful and professional.
*You all did a great job. I have no complaints. Good work.

*I was cared for in a very professional way. Skill level was excellent. I especially appreciated the friendly, upbeat way the staff went about their work with no time wasted., This was evident both in the operating room and on the floor. Procedures were carefully explained with an opportunity for questions.

Ambulatory Care Center

Nurse Ashleigh—professional and pleasant. Anesthesiologist exceptional and assuring comfort. Dr. McDonald—Totally trusted him.

*I greatly appreciate how kind and nice and caring and very understanding my nurse Abby was. She really made my whole horrible experience better. I think she’s the best nurse I’ve ever had and think she deserves a raise.

*Today I had Amanda as my RN. She was fantastic! Her patient care was amazing and I felt like I was her only priority even though that wasn’t the case. She was kind, willing to answer all of my questions and was willing to seek help from a fellow RN, Ashley when my IV couldn’t be started. Thank you for making this scary experience an easier on for me.

DeBakey Heart

*I am very pleased with the quality of care I received from the DeBakey Heart Clinic. Dr. Ashraf and staff are very conscientious.

ICU

*My experience was very positive. Everyone was excellent.

Breast Care Center

Denise is always so helpful with informing me on my risks and well being. I have always felt well taken care of no matter who I see. Very thorough in every department, nurses, doctors and techs!

*I am very pleased with my service in the clinic. They have always treated me with kindness and respect.

*I have had a good experience each time I have visited. The staff is very accommodating and professional. I have recommended the Breast Care Center to family and friends.

*The exam is always pleasant. Everyone is always so nice here. Thanks for everything at this clinic! You are the best!

*Friendly staff—great service.
*The breast care center is great! All of the staff are professional and kind.

*I’m very pleased with each one I’ve dealt with here. They are patient and explain everything so I know what is going on.

Women’s Center—OB

*The last 3 times I’ve been to this facility the staff have all been very friendly, informative, and very helpful. Keep up the good work in taking care of others. It takes special people to do so.

*I started off this pregnancy going to another facility and after being very frustrated I ended up with to Dr. Hodny at 35 weeks. I was nervous but HaysMed has exceeded my expectations! I can’t even begin to explain how comfortable and safe I felt with the staff here. Everyone has been
wonderful! Thank you so much.

*You staff did a great job helping me with anything I needed. This hospital is great.

*Excellent service from every entity of care. Labor and Delivery, RNs Kirstin Kaitlyn, Lindzie, Patty all provided exceptional nursing care and support. All very knowledgeable. Drs. Hoskins and Claude very supportive and attentive to our needs. Jeff, CRNA, placed an epidural with ease, mini- mal pain.

*Ann, you were amazing! Thank you so much of making me feel as comfortable as possible. Tammy, your spunkiness was so uplifting! I loved our little talks,. Thank you!

*You nursing staff is amazing—great care by all. 5 STARS.

Imaging—Mammography

*Everyone was sweet.

Oct5

HaysMed Welcomes New Hospitalist

By Gayla Wichman - HaysMed News

Hays, KS (Oct 5, 2017) – Dr. Patrick “Scott” Atkinson, Hospitalist, has joined the Medical Staff of HaysMed, part of The University of Kansas Health System.

Dr. Atkinson completed medical school at Oklahoma State University Center for health Sciences, College of Osteopathic Medicine. He did an internal medicine residency at the Tahlequah Medical Group Teaching Health Center, Tahlequah, Oklahoma. He is board certified in general internal medicine.

Dr. Atkinson joins the Hospitalist Team at HaysMed consisting of Drs. Kayla Gray, Erin Hemphill, Manoj Suryanarayanan and Brenda Weese, DNP, APRN-C , Anissa Sonntag, APRN-C and Susie Pfannenstiel, APRN-C.

Hospitalists are physicians who are specialized in the care of patients while they are in the hospital. In the past a patient’s primary care physician provided care for their patient both in the clinic and while they were hospitalized. Hospitalists have assumed the role of providing care while a patient is hospitalized.

They are also continually in contact with the patient’s primary care physician, keeping them updated on the patient’s status. When patients are ready to be discharged the hospitalists help transition them back to the care of their primary physician.

HaysMed was one of the first hospitals in the area to implement a hospitalist program. “With all the changes in health care the demands on a primary care physician’s time didn’t always allow the extra hours in the day to make hospital visits,” said Bryce Young, Chief Operating Officer at HaysMed.

“By using Hospitalists patients are assured that a physician is in the hospital 24/7 to address and direct the patient’s care.”

Hospitalists are well suited to oversee and coordinate inpatient treatment and ensure hospitalized patients receive appropriate care. Since these physicians are based within the hospital, they are more readily available to consult with physicians, nurse and administrators, meet with family members and keep patients updated on their care.

Along with managing patient care, hospitalist help enhance quality and efficiency within the hospital. The help develop new procedures to provide better patient care, provide safety and reduce expenses.

Oct4

HaysMed Welcomes New Pulmonologist

By Gayla Wichman - HaysMed News

Hays, KS (Oct 4, 2017) – Dr. Manmohan Biring, FCCP has joined the Medical Staff of HaysMed, part of The University of Kansas Health System.

Dr. Biring received his medical degree from London University, Charing Cross and Westminster Medical School. He completed residencies in Internal Medicine and Pulmonary/Critical Care Medicine at Cedars-Sinai Medical Center in Los Angeles, California.

He is board certified in general internal medicine, pulmonary medicine, critical care and sleep.

Dr. Biring joins Dr. Manoj Suryanarayanan and Lesa Klozenbacher, APRN at Pulmonology Associates. To schedule an appointment for pulmonology or sleep disorders call 785-261-7450.

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