Women’s Center—OB

*Each and everyone of my nurses were wonderful. They kept up on my pain and anything else I
needed.

*Nurse Patti has been helping me all day. She is incredibly nice and gentle. This is the second
time I’ve had the pleasure of her care and I couldn’t be more pleased!

*Thank you to all of my labor and delivery staff for doing EVERYTHING in their power to give
me the best most comfortable (as comfortable as I could be) labor, delivery, and after care in
their power. Its so easy for people to ruin a special moment like that but thankfully I didn’t have
to worry about that.

*The staff was great and we had no problems with anyone.

*My nurse, Kathy, has been amazing!! She has made this as easy as possible and very
supportive! She has made sure I completely understand what is happening the entire time. The
entire staff made me feel very comfortable and sage. Amanda was my night nurse, you can tell
she is very caring and fantastic at her job.

*All of the nurses have been caring and attentive to all of my needs. Nurse Patti was the nurse
while I was in labor and she was very patient. I loved that no one wanted to rush me into a
c-section instead of letting me try to push her out even though it was very hard.

*We were very pleased with our care here. The nurses were all so helpful and comforting and
Dr. Hodny and Dr. Heston were professional and very knowledgeable about questions or
concerns we had for them. We will definitely be delivering here again if/ when the time comes!
Thank you staff at HaysMed!

*Everyone was great! Thank you for helping me bring my beautiful baby into this world!

*We loved all of our awesome doctors and nurses! Each one was very caring and
communicative!

*We could not have asked for a better experience while we were here for the birth of our
daughter. The Dr’s were professional and very personable. The nurses provided us with a
wealth of knowledge and took excellent care of all of us.

*For the last minute c-section a little early Dr. Hodny did a great job. My anesthesiologist helped
me manage pain. I’m thankful for all the great nurses I’ve had: Wanda, Kalin, Shey, Kelly just to
name a few. From lactation services to Dr. Heston, the pediatrician. I can’t thank you guys
enough! You guys truly care about you patients and make times that should be overwhelming
not be.

Acute Care Unit

*I want to thank you all in the acute care unit. This was the very two worst 2 weeks in my life. The nurses and staff were very caring; kept me alive when I didn’t care if I lived or died. Your caring kept me alive. I can never express or thank you all so much.

*We have received the very best of care for my husband during his stay on the cardiac unit. Very professional but also caring of how he’s feeling. Thank you so very much cardiac unit!

Imaging—Mammography

I was pleased with my visit- Leah was friendly and made the visit good.

As a breast cancer survivor it is very stressful doing mammos. Leah takes such good care of me and always makes me feel comfortable! I love all the girls at this clinic! HaysMed is very lucky to have such great employees.

CPCU:

I just want to say I don’t usually fill things like this out, but want it know that the staff at HaysMed was absolutely awesome. A great since of humor and very accommodating. I would especially like to acknowledge Sarah Long, Barbara Miller, Kathy McGinnis and Noel Bates. Thank you all so much for helping me, it meant so very much to me!

*Very enjoyable stay. Aids are very polite and helpful. Nurses are knowledgeable and friendly. Willing to go beyond yes and no answers to questions. Loved visiting with all the staff members. I would recommend this hospital to anyone. Thank you for the delightful stay.

*Wish I could remember the names of everyone who I had personal contact with from the moment I entered the ER, to becoming a patient that the DeBakey wing, but there were so many! I will say this it refers to ALL: Very Kind, thoughtful, friendly staff! From ER to my floor and room, nurses, Dr’s and nuclear dept. As I am sitting here waiting to be discharged, I listen to the interaction between the co-workers themselves and can see and hear the teamwork and friendships within the staff. Very professional yet sincere kindness. Thankyou!

*On my short day and ½, I experienced the best stay possible. Staff was very pleasant, helpful and caring. Thank you for your support!”

Bone, Joint & Spine Center:

*I am writing on behalf of my father and myself. My father received excellent care from the team on the bone, joint and spine floor. They were so attentive to his every need; they encouraged him, gave him positive reinforcement and were extremely patient. I can’t give enough praise to : Amber, Tina, Brenda, Kinzey, Lauren, Shannon, Stephanie, Mark (TCNS) and Aubrey (TCNS).

“*I continue to be impressed with the people working in the bone, joint and spine center. All my call lights were promptly answered, all my questions were directed properly. Most importantly, I felt as though I were the only patient at the time, that they gave me all the time that I needed. I have used the After-Visit call line and have found it very reassuring! Thank you!

Dreiling Schmidt Cancer Institute

*This radiation has been an exceptional experience for me. All three radiologists are extremely kind. I was very nervous starting this, but their smiles and very caring attitudes to me really made me relax and open up. The receptionist was really cool. She always greeted me very warmly and with a great sense of humor. They turned a bad illness into a great experience.

*Please forgive me for not remembering names but the radiology crew at your center are superb! From the daily morning greeting and departure from Brenda, to the awesome girl in that department who have worked with me so nicely. They have become personal friends and have made my many visits there easy to get through. I loved talking and joking with them especially about the ice cold hands that make me jump! Great gals, not one in particular but all three of them provided excellent service and care to their patients! Keep up the great work! My experience hence has been very positive! Thank all of you so very much!

*I would like to thank everyone in RAD oncology Dept. From the receptionist, to the nurses who treated me to all of the doctors I have met. I have been treated with kindness, compassion, courtesy and each and everyday everyone was concerned as to how I was feeling each day. And to all the other patients I have met. I want to thank you all very, very much. HaysMed can be thankful for such wonderful staff in their cancer unit.

*Awesome!

Cath Lab

*My care here at DeBakey clinic is the best. The whole experience went far better than I expected. The Dr., Nurses and support staff all receive an A+. Thanks to all of you, keep up the good work.

*All people were as special to me and my family especially but what a nurse. He explained everything even though I didn’t have any questions , but will have some on the way home.”

Cardiac Rehab

*Amy did a very good job!

*I would like to thank the staff at HaysMed, cardiac rehab with their help. My recovery was a pleasant journey. I will recommend to anyone needing cardiac rehab, HaysMed is the place to go. Thank you.

*The staff in cardiac rehab are very pleasant and friendly, know their job and are kind in asking me to do something. Understand where I am coming from if I refused a step or una-ble to do it. Good team, no friction noticed between nurses which is a pleasure to see. Eve-ryone gets along

*I enjoyed the exercises. The ladies were very helpful and pleasant. Carlen and Ami were wonderful. They answered questions when asked.

*Carmen and Amy were very good with my needs as a cardiac patient. They helped me understand what type of exercise is heart healthy. They were very concise about my other heart issues that came about in rehab. They were very professional and do an excellent job in their field. Thanks.

PT/ OT/ Speech

*We can’t say enough about the great people here they have been so helpful above and beyond.

*PT/OT were both very good, they both help a lot

Emergency Department:

*Your ER doctors used to have such a bad rap. But you hired 2 new doctors and they are both so very kind especially Dr. Miller. I’ve never had good experience with ER doctors because I suffer migraine headaches. The other doctor who is kind and actually listens to me is Dr. Garver.

*Special nursing has been there for me for going on 4 years and every nurse in that department is amazing. Janine and Sandy are very sympathetic, but literally no complaints. I only wish I could show how much I appreciate them. They deserve the best. Love all these ladies

*Every time Jason in the ER is my nurse he goes above and beyond. He is absolutely my favorite nurse for he shows empathy and kindness. Wish all your ER nurses and Doctors were as kind as Jason is.

Sleep Center

*I had a little trouble locating the sleep clinic. Once things got started the instructions were clear and the setup/ application of sensors went quickly and were explained well. When my sleeping indicated issues after 1.5-2 hours things were adjusted.

*I thoroughly enjoyed my stay. I was totally relaxed and had the best of care. He was very helpful and gave me hope. May God Bless him richly!

*All questions were answered. All my needs were addressed and met. Because of the relaxed experiences I was able to respond to the testing.

*Very good care- explanation of what was being done.

*I think my sleep study went very well and very professional.

Dreiling/Schmdt cancer Instsitute

*Thank you all for helping me through a difficult time.

*My time spent at the Cancer institute went by very fast and I looked forward to seeing Melissa, Hayley and Andrea’s smiling faces every morning.  Brenda would always say good morning when you walked in the door.  It has been a very pleasant experience.  Thank you all very much.

*The staff from top to bottom has been very friendly and helpful.  I have had friendly and
gracious help.  Everyone seemed to go out of their way to please.  Everyone seemed skillful in their job.  Both me and my husband were being treat in different departments.

*I was well pleased with the entire staff at the cancer institute as well as the radiology
department.  The radiation therapy techs were kind, patient and professional.

*I am 100% satisfied.  Doctors are great, staff is great.  Everyone has made me feel very comfortable here.

Acute Care Unit

*I believe HaysMed has the best doctors and nurses in the state.  They are so caring and concerned about your health.

*Great experience while we were treated in the ER and after being admitted to the hospital.

*Brooke was an amazing CNA for me.  She has the perfect personality to interact with
patients.  I felt so comfortable with her and she made me smile and laugh so much during a miserable time.  She just made my stay so much better and I always looked forward to
seeing her.  HaysMed is so lucky to have her—she was such a bright spot in my day.

*Jaryn was just INCREDIBLE!  We just loved her—her personality is just what an RN should have!  She was so knowledgeable and helpful and made us so comfortable.  She was just a joy and we are so glad we had the privilege of meeting her!   We can’t thank her enough for all she did.  We will miss her smiling face and great sense of humor!

*Brooke was my mom’s CNA several times during our sty here.  She was EXCEPTIONAL.  She seemed to know what mom needed before mom even knew herself.  She clearly has a heart of gold and takes amazing care of her patients.  I hope the nurses and doctors see what a great asset she is here. She sets the tone for a patient for their whole stay and she helped make sure mom’s stay was excellent.  We will miss her.  Please let her know how thankful we are for her.  She is such a sweet person and deserves to be recognized for her performance!

Acute Care (Continued)

*Makenzie was a wonderful RN!  She was so attentive and made me feel right at home.  She was very helpful and made sure I had everything I needed.  The patients here are lucky to have her.  I hope you know how great she is!

*Sharon, our PCT on the acute floor was wonderful!  She brightened up mom’s day
whenever she was working and had a great bed side manner and demeanor.  She really helped make my mom’s hospital stay an enjoyable one and we are so thankful for that!

*I believe HaysMed has the best doctors and nurses in the state.  They are so caring and concerned about your health.

*I think that the doctors and management should be happy to know that they are working with the best nurses and CNAs that are available anywhere.  From check in to surgery prep nurse to the surgical nurse and recovery room nurse.  Then to all the acute care staff.  They are a joy to be around and talk with.  Thank you all.

Cath Lab

*Thank you for the excellent care I received in the cath lab!  I appreciated the
professionalism and friendly attitude of everyone involved in my procedure.  Donn at the check in desk, Kaitlynn and Devin were all wonderful!  Dr. Thapa is a jewel!

*I had a heart cath this morning, my first, and it was an easy experience thanks to the cath lab staff.  Katelyn was my nurse—friendly, informative and professional.  Everyone was
efficient and caring.  Dr. Janif’s friendly manner put me at ease.  I want to recognize each one of those who made my procedure such a comfortable experience:  Dr. Janif, Katelyn, Pat, Carmen, Zach, Cathy, Devin, Stephanie and Kelli.  I hope I didn’t miss anyone because they were all just wonderful!

*Everyone has been very professional and helpful.  We appreciate all your help.  Kelli was very patient and thorough with all our questions and explaining things.  Dr. was great too.

*Staff was very good…friendly yet professional.  It was a comfortable experience.  I feel I was well informed about the procedure (heart cath) and the home instructions were
explained clearly  Dr. Ashraf also answered all my questions and is a great doctor.

*I am beyond happy with everything at Hays Hospital.  Love the staff!  Every single one of them!  Love the Doctor!!  Dr. Janif is the best!!  I will always use Hays for all my medical needs!

Imaging—Mammography

*The people here are very friendly and helpful.  They take care of you’re here.

*Denise was so fast and friendly—loved her!

Imaging—Mammography (Continued)

*The mammogram was fast, efficient.  I did not have to wait.  The technician was charming.  This was a nice experience.  Friendly and efficient.

Ambulatory Care Center

*Thank you for everything.  Everyone was friendly from waiting room to recovery.  Susie is awesome and very friendly.  She made me feel comfortable.

*Everyone was wonderful and courteous.  Nurse Amanda was very helpful in taking care of my needs.  Very professional and answered all my questions.  Dr. Hornick also very
professional and very thorough in informing me of all of his findings. Thank you HaysMed!

*I was very impressed with my entire experience during my colonoscopy—from check in to release.  Dr. Cunningham was amazing—very easy to talk to and explained my procedure—answered questions perfectly.  All the nurses from Amanda at check in to the nurse who took me to OR (forgot his name) to the anesthesiologist and nurses in OR were very friendly and made me feel very comfortable.  Thank you very much.

*Awesome care and staff.  Thank you!

*Everyone was very friendly and professional!  Very helpful and made me feel very
welcomed.  Ashley was the nurse who did my IV and got me set up.  She did an awesome job!  Very friendly and she got my IV the first try!  Great bedside manner!  Overall the staff was awesome!

*Polite—helpful—Thank You!

Women’s Center—OB

*Everyone has been great!

*All of the staff was amazing, so caring and very helpful.  Really enjoyed my stay.  Dr. Fort was very exceptional.

*I have had the best experiences with my nurses here.  I am so grateful for such kind and caring folks.

*Very nice staff.  Did everything possible to make my stay comfortable and answered all my questions.

*Everyone did a good job!!

*You all do a very good job.  I appreciate what you did for me and my baby.  Thank you.

*OB Nursing staff is amazing.  They treated me as a friend not just a patient.  One nurse held my hand through all the contractions.  They are so thoughtful and considerate of myself and new baby.

Women’s Center—OB (Continued)

*The nurses, Kristen and Nicole, and Dr. Fort were awesome.  Everyone helped me so much and were so patient with me and my family.  I cannot thank Kristen enough.  She was wonderful.  The lactation consultants were great as well.  Jill and Jessica.  I’m so glad I chose Dr. Fort for my doctor.  Dr. Powell was great also.  Thanks to Doris also Thanks HaysMed!

*We are so very impressed with the quality of care we have received during the birth of our 3rd son and recovery.  Dr. Hodny and his nurses Jen and Janet are the BEST around and we feel so blessed to have been in their care for all 5 of our pregnancies and births of our 3 sons.  All of our nurses have been exceptional in caring for us during our stay at HMC.  Thank all for a wonderful experience!  We will continue to visit HMC for all our medical needs!

*We were very pleased with all of the staff.  The nurses were extremely helpful and
encouraging through our entire visit.  Every nurse we had was eager to help and gave us exceptional care.  Thank you so much!.  Thanks to Lindzie, Susan, Katie, Lolly, Kailian, Dr. Fort and Dr. Lenzer.

PT/OT/Speech—Inpatient

*Good Stay.  Good Care.

*Exceptional care—all staff helpful, caring and put the patient first.  Top Notch.

*Everyone who worked with me did a very good job.  Everyone kind and patient.

Bone, Joint and Spine Center

*Had a very pleasant experience.  Good staff and RNs.  Surgical staff is top notch.  Very nice facility.

*I got well taken care of and got my needs met.  I had my leg operation and  my night nurse she set with me.  I like pain chart—good.  I would stay again and tell others about hospital.  It is nice to get milk at my meals.

*Everybody was excellent.  Everybody laughed at my jokes even though I’m not a comedian or great speller.  I enjoyed my stay.

*Everyone that worked with me was very good.  All nice and friendly.  I was more awake today and Amber was great.  I will continue to come to HaysMed.

CPCU

*I got very good care and everyone was very nice.

*I received the best care anyone could ask for.  All doctors, nurses were very good.  Thanks for the good care I received.

*I fel t I have always had very good care in this hospital.  Staff is friendly and do a wonderful job.

*You are very caring and responsible.

ICU

*Great Job—no complaints.

Breast Care Center

*Always a delight coming to the center.  Everyone is warm, friendly and caring.  It feels like family.  Thank you!  Denise is very thorough and explains in detail what the exam is showing.