CPCU

• Everything and people were good. The care was excellent.  No complaints.
• I wish I could remember all the names.  In 2000 I had triple bypass here and 18 years to the day I had a pacemaker put in.  I cannot say enough about the care I get at DeBakey Heart.  You give the best care in the world.  Love all of you…thanks so much.
• The entire staff gave me excellent care.  Were considerate and cheerful.  Each test was conducted with care and knowledge.

Radiation Oncology

• Explained the steps I would be going through very well and answered my questions.
• The Associates were very professional. And helpful to me.
• I have received excellent care during all my appointments.  The staff and doctors were very helpful with my care.  I would highly recommend this facility.  The care was great.

Emergency Department

• Lori, the nurse in ER, is fantastic.  She is so nice and informative.

Imaging – Nuclear Medicine

• Everyone was very pleasant.  Phyllis was exceptional – very kind and considerate.  Very pleasant to deal with.

Ambulatory Care Center

• Thank you Susie for getting my IV the first time.  Saved me sticks from phlebotomy too.  Very friendly.
• Sam was wonderful nurse!  Very caring and professional.

PT/OT/Speech

• Everyone was so great – the care was good.  Mom had a bad night but was taken very good care of.  We feel with all the help from OT and PT she’s ready to go home.  Thank you HayMed.
• Excellent personal care, with attention to detail.

Cath Lab

• Certainly no complaint about the care received.  Personnel were friendly and helpful.  Nurse Kaitlyn was very attentive and pleasant.  Chick salad sandwich very good.
• They made an unpleasable experience as pleasurable as it could be.  More than satisfied with the care.  I give them a gold star for today.  They deserve one.

ICU

• The staff in the ICU especially Nick was so gracious and caring in the time my friend passed away.  The doctor explained the process of him dying very well to the family and friends.  Very professional and caring staff.  Thank you.

Acute Care Unit

• My wife and I received excellent care at HaysMed.  The nursing staff and all other employees were friendly and caring.

Sleep Center

• I enjoyed your sleep study facility.  The room was clean and very nice.  Jeremy and Russell are the best.  They were friendly and very interesting to talk to.
• The two men were very caring and made me feel right at home.
• Very good service from Russell and Jeremy.  Was very pleased with the service,
• Jeremy and Russell were accommodating and efficient setting my sleep study up last night.  Also information on how sleep study works.  Nice guys!
• When arriving at desk  the clerk was pleasant.  When receiving preparation with answers to my questions regarding the sleep study Russell was very helpful and exceptionally kind, courteous and knowledgeable and helpful.  He had a calming presence.  Russell and Jeremy were both well trained in their approach to me.
• Jeremy and Russell were friendly and professional.
• Jeremy and Russell were very professional and helped me to feel comfortable during my stay and sleep study.
• Wonderful staff.  Jeremy and Russell made me feel comfortable.  Informative.  Good sense of humor.
• Jeremy and Russell were good at explaining what was going on and why they were doing things.
• Russell and Jeremy are experts at their job.  They care about you.  Was happy to have them. Thank you.
• Jeremy and Russell provided excellent care.  They both have excellent technical and interpersonal skills.
• I received great care.  Russell and Jeremy were both very helpful.  They were professional and friendly.  They made me feel comfortable and relaxed in their care.
• Jeremy was a very efficient and professional person and pleasant to work with.
• Before coming to the sleep analysis I was rather nervous about whether I would even be able to get any sleep in a hospital bed.  After all, I often have difficulty sleeping in my own bed.  Jeremy and Russel were very kind, cheerful and efficient as they prepared for the test and my fears were quickly assured.  I actually had a fairly good night’s rest.
• Both gentlemen were very informative about what procedure would be happening during the sleep tests.  Very professional.
• The staff was very courteous and nice.  Also they were prompt and answered all questions I had.  The two gentlemen that took care of me were Russell and Jeremy.  Very helpful and friendly.
• Jeremy and Russell were great.  They explained everything they were doing and were actually pretty fast considering all the wires they had to deal with.
• Russell and Jeremy were both very knowledgeable about the procedures and prompt to respond to my needs.  Very much appreciated.  Thank you.
• Russell and Jeremy were very caring and professional.  I felt very comfortable with both of them.
• Russell and Jeremy were very professional.  They made me feel cared for and comfortable.  I am very satisfied with their service.  Please thank them for me.
• I was worried about how I would sleep during this stay.  Russell and Jeremy made it quite comfortable and easy to settle it.  Very polite and professional staff.
• Jeremy and Russell were very professional, showed an interest in knowing about me, engaging in conversation.  Very attentive throughout the night.
• I had a very good experience.  Jeremy and Russell were very nice and explained the procedures.
• Russell and Jeremy were very attentive and polite.

Women’s Center OB

• You all are amazing.  I don’t know what I would have done without you all.  You guys have been very patient with me even though you were very busy.  You guys also have taken great care of my baby.  Thank you all.  You deserve a raise.

Breast Care Center

• I am grateful for the excellent care, the thoroughness of my breast exam that includes the manual examination and the verbal interaction between Denise and myself.  Denise is truly kind, caring and knowledgeable.  She inquires into all aspects of my physical wellbeing and is willing to make referrals and schedule other diagnostic procedures.  Sarah is also kind, friendly and gives a good pre-exam of my temperature, blood pressure, etc.  The radiologists are kind and thorough in their procedures.  Office staff are friendly and helpful.  I feel cared for and valued as a patient.  I am grateful for this Breast Care Center.
• Excellent friendly people.  Clean environment.  No negative comments.

Acute Care Unit

• Exceptional care by doctors, nurses and staff. Outstanding care by nurses on 2^nd floor.  All floor personnel were positive and kept me informed.  For the medical circumstances I as treated exceptionally well.
• Dr. Grove is just amazing!! So smart and skilled and also funny and excellent bedside manner.  Caring and always spends the time with to answer all of my questions.  The hospital staff was great too.  Dorothy Gideon is a true gem.  I could not have made it through his without her help and education.  Nurse Molly was very helpful to me I appreciate her alto too.  PCT Hunter was also great to me. I had a great experience with all of the staff there.  Thank You.  I’d recommend HMC to anyone needing treatment.
• I arrived at your ED with acute abdominal pain.  Your team from Dr. Yarmer and Allison in the ED, to the imaging staff (who were there after hours) to Dr. Marecic and Dr. Teget and the surgical team were all very kind and provided great care.  I had to have an appendectomy.  The excellent care continued on the floor with Leah Houston, RN, Thank you so much for everything.

Bone, Joint and Spine Center

• I would like to give a special thanks to the nurses – Amber and Shelby and staff Brenda for their outstanding care of my brother.  Their professionalism and abilities were worthy of praise and recognition.  I realize how difficult patients can be after surgery and during recovery/rehab they went above and beyond.  Thank you and God Bless.
• Excellent  personal care, with attention to detail.

Acute Care

• My care was exceptional.  I am very pleased with Drs., nurses and staff on acute care color.  PT Department was great as well.  Food was very good.  We appreciate the care and compassion given during my stay there.  Thank you!
• Wanted to commend Dawn Rose – evening nurse.  Very professional, excellent care.  All of the staff at HaysMed have provided excellent care.
• Nurses in ICU were great.  2^nd floor nurses were outstanding, very pleasant and professional
• Treated very good.  Communication of nurses and doctors “wonderful”.  Spoke on level we could understand.  I use to hate ER but this time I came at 2 in the morning and was treated like royalty.  They were great.  I was taken to ICU and treated just as good.  I hated to leave.  Then up to 2^nd floor – these people were just as good.  When I left a hug was given – they were very special to me.  I would give A+ rating to the whole bunch.

Women’s Center – OB

• Our postpartum nurse Kaitlyn was fantastic the day of our delivery.  She was very friendly, cheerful and attentive to our needs.  Overall our care at HaysMed has been wonderful.  Thank you.
• Everyone respected my wishes.
• The entire staff was great to work with.  Kathy, Sheylynn and Doris were our main providers.  They were all very helpful and informative.  Thank you for a pleasant experience!
• Christina was wonderful.  Leah was terrific.  The whole family came in after my surgery and the staff treated us great.
• Dr. Sloan was amazing!!!! And all the staff.
• Everything was great – thank you so much.
• All the nurses did a great job taking care of me.  I did not catch all their names but Patti and PCT Carolyn were two of them.
• I was very pleased with all of my care!
• Experience was wonderful.  The staff were great.  Very friendly and very helpful.  There is a reason why I have made the drive and came back to Hays to deliver all my babies.  LOVE the facility and all the staff.  Thank you so much for making our experience here so great.
• Great care.  Thank you!  Dr. Sloan does mazing listening to individual patient’s needs.  Dyane was awesome even during a busy day and I loved how the anesthesiologist was so personable and walked me through each step! (Zach)  Carolyn also went above and beyond to make sure I was comfortable.
• I received wonderful and outstanding care while in labor and delivery.  Thank you to Dr. Fort and my nurses Karissa and Dyane for making me comfortable and checking up on everything.  I do recommend HaysMed to all family and friends.
• My husband and I have been delighted in the care that HMC has delivered to us during the birth of our daughter.  All of the nursing staff has been so helpful and attentive throughout our whole stay; however the care that Abby Morris and Emily provided was beyond exceptional while laboring our daughter.  These two ladies in particular were extraordinary in the care and competence that our family received and are very grateful that they were present.
• We had a wonderful experience in labor and delivery.  Nurses Kathy and Shaylynn have been amazing; very helpful in answering questions, helping control my pain; giving advice on how to care for our baby.  Dr. Hoskins was very helpful and did a great job with the delivery.  Dr. Mendez was great at getting my epidural placed in a timely manner and was able to get my pain levels down almost immediately.  Overall the staff we have interacted with have been awesome.  We have had a great experience here.

Radiation Oncology

• My family and I care so grateful for the radiation oncology staff.  From Brenda to Susie to the techs and especially for Dr. Harrison.  We have been treated with respect and dignity.  The entire staff has been friendly and upbeat during a scary time for our family.  God Bless your work and all of you.  Thank you.
• All services and treatment to date have been outstanding.
• The care I received during my radiation was exceptional.  Ladies were very caring and accommodating.
  Everyone was very nice.
• We are very happy with the doctors and nurses and all other staff!  Everyone was very nice and respectful.  Everyone is helpful answering our questions and explaining things.  We are pleased with the services he has been receiving!  Thank you so much.
• All of my nurses, Haley, Andrea, Melissa have been very nice.  They make me feel so good and make my treatments better with all their friendly smiles.  I like to think I found new friendships.  Thank you.  They take good care of their patients.
• I would like to thank everyone at the Dreiling/Schmidt Cancer Institute.  Due to their professionalism, my 28 days of radiation treatment was counted on each morning by the greeting of Brenda at the front desk.  Thanks to the radiology team, to nurse Suzie along with Drs. Prasad and Harrison, my treatment time was very comfortable.
• All the ladies in the Rad Onc department are all very friendly, outgoing and always willing to help.  I truly think of them as friends.  Both doctors have been very nice and caring as well.

CPCU

• Krystal, Kathy and Shelby and Jessica, APRNs were very courteous!  I know for a fact they’re busy but they always make time to help everyone and mama two.  I greatly appreciate that ya’ll!
• All the nurses and CNAs that I dealt with in my care did an exceptional job.  Thank you very much.
• My wife had a pacemaker inserted – in and out of hospital for 4 days.  Care overall was good.

PT/OT SPEECH – Outpatient

• We wish to thank Theresa Heimann, Melissa Ginther, Cari Readle, Chris and Kelly in the Outpatient Rehab department for the outstanding care provided to our son Jackson.  Theresa reassured us at the first visit, which was so needed at that time. Melissa and Cari worked so hard to help Jackson improve and all 3 celebrated his small gains with us.  Chris and Kelly were so accommodating, helping us reschedule around Jacksons multiple doctor appointments, surgeries and hospital stays.  After 4 months of therapy we felt equipped to do it on our own at home.  Thanks to each one of those ladies.

PT/OT/Speech – In Patient

• Everyone in therapy was great!  Treated me well and helped me with my therapy.
• This has been the best service I have ever had in a hospital. Employees were always kind and caring and respectful.  The doctors were also great too and were concerned for my health!

ICU

• Thank you to all for taking such excellent care of my dad.  All of the doctors, nurses and staff were very caring and very thorough in explaining everything and making sure my dad was comfortable.

Cath Lab

• Very pleased with procedures, awesome explanation of all aspects of it.  Helpful personnel everywhere in hospital, doctor and staff.
• All of the staff were very friendly and explained things thoroughly.  All questions answered.  Samantha, Carmen, Elizabeth – can’t remember all of the names but did a fantastic job.  Thanks.
• Katelyn and crew took good care of me, explained what was going on, etc. and of course Dr. Thapa great bunch of people.

Bone, Joint and Spine Center

• I received a left hip replacement.  Dr. Cheema and his team were EXCELLENT!  To all the nurses, CNAs and staff in the Bone, Joint and Spine floor –  were A number 1.  They took very good care of me.  They are an ELITE group of people.  Even though I live in Dodge City this is why I come to HaysMed for my medical care.
• Lauren and Paul are very good to the patients and the others on the joint floor need praises too.  They all are deserving of a lot of praise.  Misty is an awesome OT.

Cardiac Rehab

• Both Carmen and Amy were very helpful and concerned about my wellbeing.  Glad to have them on my side.
• The cardiac program has been very beneficial and enjoyable for me.  I am stronger than I was at the beginning of the program, and I look forward to each session.  The HaysMed Associates monitor each patient’s progress carefully.  The Associates have excellent interpersonal skills and seem to enjoy their work.  I want to recognize Amy and Carmen for their exceptional care.
• Amy and Carmen were both exceptional in terms of the professional services provided.  But importantly, they created a positive environment for all patients.  You are fortunate to have such qualified employees.  The other staff members were also great.  I have nothing negative about my rehab experience.
• The people here are most helpful and are very caring.  I have nothing to say but good things.
• Exceptional care:  Carmen and Amy.  I have no complaints about any of them.  They are all very good.  I loved my cardiac rehab experience and would/have highly recommended them and their program.
• The staff at cardiac rehab is the A-TEAM.  Always showing concern and wellbeing of the patient.  Amy and Carmen are very encouraging and keep the motivation in a patient very positive.  I highly recommend cardiac rehab.  NOTE:  It is pretty amazing when Carmen bumps into me at a store and carries my heavy items to my vehicle.  This girl really cares.  And I know that Amy cares just as much.  Thanks a million!
• The care given me was of the highest quality.  Technically it was exceeded only by the wisdom and personal care by Carmen and Amy.  I recommend cardiac therapy to everyone.
• The skill, knowledge and empathy of the staff – all of them, but especially Amy and Carmen – have shown it is just remarkable.  The staff welcome the people, engage them in both personal and health conversations and make them comfortable at every turn!

Imaging

• Arika (Admissions) and Phyllis (Imaging) went way beyond in helping today when I messed up my appointment day.  In taking my fluids for imaging they made it possible to squeeze me in.  These girls were so professional and most pleasant to have helping me.

Urology

• The hospital staff in registration, surgery and Western KS Urology are always on top of everything.

Ambulatory Care

• Nurse Abby in surgical was absolutely wonderful.  Got my IV on the first try and that never happens and she was extremely kind.
• The nurses were all great, but I want to thank Abby.  She is a wonderful nurse.  She made me feel very comfortable.  Everyone tried very hard to make the experience as easy as possible.

Sleep Center

• The guys were very direct with what was going to happen with strictness and kindness also.  Their attitudes were good with a lot of humor in it.  They made me feel at ease.  If I needed the sleep study again I would love to have them here.
• Jeremy and Russell both were great.  They explained why they were hooking up all the various monitoring places and that they watched for in sleep.  Came when called to assist a bathroom visit and made me feel very comfortable in an awkward situation.
• The men were very good and courteous.
• I received excellent care from Russ and Jeremy.  I never felt uncomfortable any time.  I feel very at ease.  Russ and Jeremy worked well together.  It was never uncomfortable.
• Thank you.  The two guys that took care of me were very professional and pleasant to visit with.  The room was great.  I felt like I was in a hotel.  Thank you.
• The staff was awesome!  Felt very welcomed to be here.
• Was treated well and respectfully by your staff.  Make my day more relaxing then I thought it would be.  Very pleased.  Thank you.
• I was very happy with both Russell and Jeremy.  They explained all and were very gentle.  Thank you.
• Jeremy and Russell were great.  I am looking forward to getting my cpap machine and getting a good night’s sleep.
• The procedure was fine.  The two gentlemen were professional and friendly.  The bed was comfortable.
• Jeremy and Russell were very professional and friendly.  Did a great job at letting one know what was going to go on.  Thanks.
• Russell and Jeremy were very professional and friendly.  They made a potentially uncomfortable situation as good as possible.  Instructions and explanations were very helpful.  Bed could be a bit more comfortable.
• Everything was excellent with sleep apnea testing.
• It was very a very good experience.  The staff was awesome.

Breast Care Center

• Very professional!!  Great atmosphere – everyone is smiling!! I love it.  You’re all super individuals and I’m so lucky to be your patient.
• My experience here has been extremely positive…a friendly welcoming greeting  when I entered, beautiful clean space, immaculate dressing room, respectful, kind, caring techs.  This place makes the atmosphere as comfortable as possible.  Well done.
• Office lady was great, respectful.  The lady that did the test was absolutely magnificent and highly recommended by me.

ICU

• My experience here was good.  I had an awesome nurse named Trish.  She was good in every way.

ED

• We had stopped in Hays while traveling to Colorado when my husband starting having pain in his chest.  We came to the hospital and did not have to wait, he was taken to a room where the staff starting checking vitals.  Dr. Yarmer came in and suggested some tests that he felt needed to be done.  They were quick to do them and were very efficient.  Dr. Miller relieved Dr. Yarmer and he was very good with giving us his opinion and suggestion also.  We appreciate all the nurses and doctors for the care he received.

Radiation Oncology

• We have felt very blessed by the time we entered the doors until leaving.  Each one from the receptionist, nurses, technicians, doctors has been superb.  They have each made what could have been a frightening experience into a positive one.  We are grateful for this facility to be within driving distance.  It is a calming atmosphere to enter.

Southwind Surgical

• Friendly, efficient receptionist.  Pleasant atmosphere of waiting room.

Acute Care

• I have received excellent services and care while a patient in room 213.  The nurses and all others are all very caring and supportive.  Their pleasant smiles always brightened everything up.  I am very appreciative of the care I received and urge them to keep up their good work.  May God bless them all!  This includes all nurses, aides and others who provided care.

In-Patient PT/OT/Speech

• We are so appreciative of the excellent care and dedication of all the medical teams that provided care.  Everybody was professional and caring.  We would highly recommend HayMed and DeBakey Heart to anyone needing cardiac care.
• The therapists assigned to me were very helpful and knowledgeable.  They were courteous and understanding and kind.

Wound Healing Center

• I have just started going to the wound care clinic.  This is my second visit.  Every time I enter the DeBakey entrance the gentleman at the desk always greets me.  All the ladies that I have met in the clinic are upbeat and fun to have conversations with.  They answer all my questions and give directions as needed and clarify them when I need them to.  I wish I could write all their names but I don’t remember them.  Thanks for all you do and all the improvements to the hospital itself.
• Everything was great.
• Staff was friendly and very informative!

OB

• Abby was an amazing nurse, from labor to helping with breastfeeding, diapering, bathing.  She was great!
• Kathy, Katie, Pattie were very helpful.  Thank you for all you did and your hard work for me and Kinslee.  You guys are very good nurses.  Thank you for the very welcoming stay and all your hard work.
• The OB/GYN department was super helpful and very resourceful with me and my baby.
• Excellent care.

ICU

• This is a letter of gratitude from our family to this excellent facility and top notch medical providers.  From the moment my daughter arrived, it has been evident that my child’s care is a priority.  From the nurses to the doctors, my daughter is getting better and healing.  I cannot thank everyone enough for the care, patience and time to explain her progress.  Thank you for accommodating my family and saving her life.  Excellent, exceptional, great service!  Thank You!

Sleep

• Jeremy was very courteous, very nice guy.  Knows his equipment and his job.  Told me his name several times.  He also had a trainee with him and he was very nice as well.  Explained everything to me how this all works.
• Room pretty cool.  Staff great.
• Jeremy and Russell were great.  Facility was clean.
• Jeremy and Russell are very personable and made the study more comfortable.  Very great patient care.
• All very good!
• Very friendly staff, nice bed, nice rooms.  Room was dark and quit for a good night’s sleep.
• No complaints – very good service.
• Jeremy, the HaysMed Associate, gave exceptional care.
• Jeremy was fantastic.  He showed up quickly when I needed something and always provided it quickly.  Fun and friendly and made me feel more comfortable and relaxed.  Knew what he was doing and answered any questions I had.  Was a very pleasant experience.  The woman that called and set things up was also excellent.  Very pleasant, knowledgeable and not in a hurry to explain things and hang up.  Had a great conversation with her.
• Thank you Jeremy for taking care of me.

Ambulatory Care Center

• I’m very impressed with not only the staff here, but my nurse Sam has been excellent! Caused no pain inserting the needle!! Unbelievable. I’ve never had a nurse do this without pain. Sam is excellent also very good in showing the RN trainee. Of course, Doctor Hodny is the best. Very trusting, commutative of surgery. Of course anesthesiologist he was wonderful. Nice and also very attentive to detail about my medical problems and needs.

Women’s Center- OB

• Kathy, Susan and Nicole were great! Thank you!
• All of my nurses have been so helpful and wonderful! Dr. Sloan was amazing and I will recommend anyone to come here for delivery!
• All the nurses as well as Dr. Fort were fantastic! Epidural took too long to get there.
• We really appreciate the great attention and care we received. Thank you! All of our nurses were exceptional.
• We have had nothing but exceptional care and experiences here at Hays Med. We selected this hospital after a bad experience at a different hospital and we made a great decision. Each employee, nurse, doctor and other staff we have seen has treated us with great care and compassion I felt like they really cared for us and our health and well-being.
• My husband and I just welcomed our first child, and we want to express our sincere gratitude to our entire team. We had the best nurses! Alicia, Kristin, Molly, Shannan, Leann and Carolyn were the best!! They took wonderful care of us and helped ease our anxieties. Our lactation consultant, Jessica was wonderful as well; she greatly helped to improve feeding with our beautiful baby boy. Thank you to the entire Hays Med team! Our discharge nurse, Ashley, was lovely as well!
• Thanks for taking good care of me and my baby, and also my mom.
• The care I have received has been excellent. Each staff member has shown great professionalism. I felt that each one genuinely care for my family. You all are awesome!
• The staff did a wonderful job of making us feel at home and well taken care of. Any questions we asked they had the answers for. Thank you all so very much!

Wound Healing and Hyperbaric Center

• The staff is so amazing and wonderful here! We never have to wait to be seen and everyone is so kind. I greatly appreciate that all staff take the time to answer any questions and they always make sure I understand what is going on. Audrey and Leslie are so incredible we just love them! It is worth the 2 hour trip here every week to make sure I heal. Thank you! Jennifer was also so caring and takes such great care and time with us. Such a good team!
• LPN Michelle and Jennifer are great, so helpful. And patient. Audrey and doctor are good. Glad to be getting his sores healed up.
• Yes I would just like to let somebody know just how satisfied I am with the staff in the wound clinic they are so awesome. And patient with me thank you Doctor Hornick aka Superman. Jeff aka Lady’s Man and Michelle aka Wonder Woman as well as the rest of the staff… I just couldn’t remember all their names.

Cath Lab

• Everyone was great – helpful – kept me informed – explained each step of the procedure and follow ups.
• Kathlin did just a fantastic job. THANKS!
• The care was excellent the staff was friendly, informative, and helpful. I very much recommend the services provided here.
• Very good experience – good music etc.

PT/OT/ Speech

• The staff was awesome. My nurses were wonderful.
• Everyone – Dr. Cheema, Nurses, PCTs, PT, OT, Kitchen and anyone else that stepped into my room all spoil me. Their attitudes are great. I think they all love their jobs. They are so respectful. Thanks for making my stay wonderful. God Bless you all.
• PT was great. Took good care of me. Kept me informed of my progress. OT was fine. Very helpful offered suggestions on how to do things when I get home.
• The care I got was very good. A R.N. named Janice was exceptional.

Acute Care Unit

• I’ve received wonderful care! I was treated as a friend who needed care.

Bone, Joint, and Spine Center

• Thapa has been beyond remarkable in diagnosis and treatment of mom’s (Clara Fern Hawks) Heart rate issues. She has kept us informed of every step in the process and explained in detail to mom so she understood. The entire stay has been a very positive experience – Nurses, Doctors, Case management WOW.

CPCU

• “Everybody was really great.” (From Francy) family feels staff worked to make stay as comfortable as possible, though it extended 3 weeks! More food options could be offered when patient is here long periods of time.
• Very good care from all the nurses and doctors and staff the friendly staff took very good care of me. Including time to visit and make sure I had everything I needed. I thank everyone on staff for the good care I got

Dreiling Schmidt Cancer Institute

• How in the world do you expect me to point out exceptional people in an organization when they are all exceptional. Why do I say that? I have never been treated any better at any place than the radiation therapy (Oncology) department at Hays Med. They were all very caring, concerned, hardworking, professional and overall exceptional. They all tried to make me feel comfortable in an uncomfortable situation, and I say they succeeded very well!
• My radiation went smooth I am thankful for all the girls back there. Melissa, Beth, there are two others that are back there both great. They are blonde can’t remember their names. Donna at front desk is so helpful. All the girls have been wonderful. Thank you so much for all you have done for me.
• The team you have assembled together on the radiological side of treatment is nothing short of AMAZING. They make dealing with this disease a whole lot more tolerable. Brenda, Andrea, Melissa, Suzie and Haley are truly my “Angels”. I Thank God for placing them in my life to treat and overcome prostate cancer!!
• The entire staff of Dreiling Schmidt Cancer Institute has treated me very good.

Convenient Care Clinic

• Too long of a time in the Back room 45 minutes before visited.

Imaging – Mammography

• Andrea was very sweet! I like that she had a gentle touch: A caring personality! Great job Andrea. Much appreciated, Angela.
• Denise was very nice, very gentle, makes the mamo easier.

Ambulatory Care Center

• Sam was great
• I appreciate the hospitableness of the nurses, anesthesiologists, and Dr. Shultz. Cave was superb. Thanks for everything! We are lucky to have Hays Medical in our community and region.

Women’s Center- OB

• My Ob nurse, Shannon, did a fantastic job from start to finish with my delivery. Lolly was very kind and helpful post delivery.
• Every single person helping on Emily and Braxton’s care team were exceptional! We really can’t thank each person enough. Our food orders were screwed up a couple times, but that was the only issue we really had throughout the time here.
• Our labor and delivery went very smooth. Everyone we came into contact with was kind and helpful. We are glad we were provided with the best care.
• The nurses explained things and were friendly. They did things in a timely manner. No complains and thanks to everyone, especially Dr. Hodny. He explained and diagnosed what was going to happen. Nurse Susan was excellent.
• I cannot thank the OB nursing staff enough for the care they have given my baby and myself. Each associate has treated us like family and given us complete confidence in their care. Abby, Patti, and Alicia; thank you, thank you, thank you!
• My nurses, Katie and Kaitlin, were wonderful! This hospital is lucky to have such great people working for it.
• Great job by all staff that assisted in our delivery and stay. Thank you!
• This was our first experience at Hays Med L&D. Overall it has been an amazing experience. Every one of our nurses have been helpful, knowledgeable, caring, and patient, especially during our delivery with our 4 year old in the room.  They have been giving us their individual attention when needed, and privacy as requested.  Anytime we needed anything they were prompt and efficient. Overall, our time here at Hays Med has been exceptionally good and I would absolutely recommend your facilities to someone. Thank you for everything!
• The Women’s Health Center has on two separate occasions failed to notify me of changes and inability to do procedures that are scheduled. This is unprofessional. The drive from Dighton to Hays costs me more than the appointment itself. I have never been so displeased with a Women’s center’s patient practices.
• Sloan has been amazing throughout the entire process! Our nurse, Kaitlin, was so sweet and helpful all day- so glad we had her! Thank you so much, Hays Med, for the great experience during this exciting time!

DeBakey Heart Institute

• I bring my mother to her appointments, and with having a family of my own, taking time off to get everyone where they need to be, I need to know to make arrangements far ahead of time for my job. I had even called the Monday after her diagnosis from the hospital to verify. The office lady was very nice and helped us get my mother seen to where I could be at the appointment. They could have seen her at 1:30, but I had to go back to work after lunch. It would have been nice for us, the staff, and the Doctor if we could have had the appointment right at the start. Dr. Ashraf, the doctor that did the procedure, was going to see her and we won’t be seeing him. Dr. Thapa was great though!

Wound Healing and Hyperbaric Center

• To Michele in the Wound Care Unit, specifically in the hyperbaric chambers. She went above and beyond quality of care. She is very knowledgeable, caring, and gentle. When questions arose, she did the extra research for me to make sure my quality of care was done right. Michelle is a very knowledgeable, skilled, dedicated employee. I was so glad/fortunate to have her assist me with my care.

Pain Clinic

• We travel from Colby to receive the wonderful care from Dr. Green and Connie.

Hays Orthopedic Institute

• Melanie, Lacy from X-ray, Rachel, Briana, Brenna, and Dr. Sharma. Everyone was great at the orthopedic place. I worked here for 32 years. I love my job, people, and the place.

Cath Lab

• Ko and Staff. RN Katelyn. My husband Tim (patient) and I could not have asked for better care than what we received. Everyone was wonderful! Thank you!
• Procedure went great. Everyone was very cordial and considerate. Appreciate everyone’s help.
• My care was very well. Was very professional, very patient, I was very pleased. Thank you all for this.
• Procedure was well explained and on time. Dr. Ko and RN Kelli were very professional. Great place.

PT/OT/ Speech

• I received excellent personal care and experienced their knowledgeable staff. No comparison to the inadequacy of previous situations I’ve endured. I will recommend Hays Med. There was minimal confusion on medication. Initial communication could use update.
• Clifford AKA ‘babe’ (patient) and I were so pleased with how the PTs and OTs pushed Babe to keep working and trying. Their efforts have Babe moving and grooving because of the persistence, he is dressing himself, shaving himself, and not fussing when I have ask him to continue walking and using the stretch bands at home. Thank you ladies from a grateful heart.

Sleep Center

• The care was wonderful. Staff was friendly and caring.
• Jeremy made me feel very relaxed. He didn’t pry but talked to me about my likes and hobbies.
• Jeremy did a super job taking the study. Great job!
• Jeremy was great! He’s a keeper! Mattress was too hard!

Acute Care Unit

• Tami was here my first night – first ever hospital stay. Tami did a superb job on making sure I was comfortable and making sure to make me feel at home. Christina was my day nurse and she also did an excellent job at tending to my needs and answering questions if I had any. The few other nurses and PCTs that did a great job also were Ashley, Hunter, and Brianna. Enjoyed my stay thoroughly because of these nurses and PCTs.
• Kind, helpful, and, affectionate. Great listening and input.
• Very satisfied with the services.
• We were exceptionally blessed throughout this whole process. Rebecca Green went above and beyond. Made sure we understood everything. Our nurses Tami and Kylie made our stay very comfortable. When my daughter was in pain, Tami made her feel better! Tami’s kind heart and caring personality was tremendous! We appreciate the care we received during our stay.
• From the time I arrived Friday morning, 1/26, for my surgery until I left Sunday, I had excellent care. The nurses were all so caring and professional. They took time to ask where I was from and visit for a few minutes each time they checked on me. Dr. Cunningham is great and explained everything thoroughly to us. I will definitely recommend your hospital to everyone I see. Thank you for such great care.
• The second floor nursing staff was superb. Outstanding nurses were Jade and Danielle. Outstanding PCT’s were Tyler and Brooke and Lab Tech Mayra. Only one nurse, Cathy, seemed distracted, disorganized. Please do not tell her I mentioned it.
• Danielle (nurse) and Madison (PCT). They both were very caring and listened to you. Thank you both very much. I was not impressed with the meals.

Bone, Joint, and Spine Center

• We had great care by Dr. Max DeCarvalho and his staff for my spinal surgery. Also, by the staff on the joint floor where I stayed. Shelby Rohr stood out as very caring and on top of my after-surgery care.
• The care I received at the Bone, Joint, and Spine Center during my stay (4/3/18- 4/5/18) for a knee replacement was exceptional. I want to especially say thank you to my nurses Amber and Kim, who I felt went above and beyond. They were wonderful.

CPCU

• My husband was in room 2206 on the 29^th of May for a fib. We can say we had very nice nurses just everywhere. One nurse especially stood out. Never have I seen such kindness. She made sure everything was explained. She was nicer than nice. She made you feel so welcomed. I hated to leave her. Her name was Kathy (RN) don’t know her last name. Wish I did so I could leave her a thank you card.
• There is not enough space to give everyone the recognition they deserve. First of all, Dr. Durham educated us from day 1 and we knew moment by moment what was going to happen. Robin and Fernando in ICU were amazing and personable. We were assured regularly my father was doing well. I stayed with my father 7 days and not once was I upset about any care. Even our housekeeper Beverly was a joy. HMC/UKHS feels like big city care with small town friendliness.
• I appreciated all the care I received while I was in the hospital. We had good nurses (especially Patti on CPCU) Keep up the good work.
• Though I have never really stayed in a hospital I would like to think they are as nice as you! From beginning to end EVERYONE was warm, personable, and helpful. Every time I needed something big or small someone was there to assist. It’s a wonderful, clean, and pristine. The artwork is carefully placed and are two works of heart!
• Clifford AKA “Babe” appreciated the excellent care of the staff during his 3 day care at Hays med. The empathy exhibited by the PTS/ OTS/CNA’s/ RN’s was heartwarming to “babe” his wife, and son. Thank you for the excellent care.
• I am completely satisfied with the quality of care I received while a patient at Hays med.

Dreiling Schmidt Cancer Institute

• They were very nice to me. They explained everything very polite and listening to me when I had questions. I have no complaints at all. Thank you.
• I have been well pleased with all my care at Hays Med. I would recommend your facility to anyone. Thank you so much.
• I have received radiation. The staff, Andrea, Haley and Melissa have been very professional and caring. They have been very reassuring during treatments. Any fear or anxiety I had they assured me it was normal. Thank you to all the radiation staff.

Breast Care Center

• Your staff is amazing! I had a breast MRI this morning. Tanya was so friendly and helpful during the procedure. Then, I saw Denise Garrison at the breast care center. She gave me the most thorough exam I had ever had, other than the same thoroughness of her prior exams. She is very supportive, a great listener, and very good at explaining what she is checking for. She gives me confidence in her expertise. I also had a sonogram of my breast. Both technicians were excellent, kind, and thorough. I was amazed that Dr. Whiteman came in also to perform a sonogram. He was very thorough, reassuring, and took his time. I felt valued and reassured by all of the great care I received.

Western Kansas Urology Associates

• This service needs to be publicized! I have been incontinent of bowel and bladder for 26 years. Four visits with Diana have changed my life. Diana treated me with courtesy and respect at all times. Her professionalism and knowledge made learning to control these functions (bowel and bladder) easy to face. I really appreciate Hays Med has made this service available.
• So glad I went to Diana for this issue. She was very helpful and I plan to continue the exercises to better myself. She is awesome with her expertise in this area.

Southwind Surgical

• Cunningham and staff were great!
• All persons were courteous and efficient. Dr. Schultz
• Glenda – exceptional!
• Everyone was very friendly and caring. Glenda, Dr. Grove
• Thank you so very much for your pleasant demeanor. I felt cared for and listened to. One of the best staffs I have dealt with in a clinic setting. Thanks so much!
• Good job, professional. Dr. Cunningham and Glenda
• I had the opportunity to become acquainted with both Glenda and Dr. Teget and found them both to be very cordial, very knowledgeable and most helpful. I feel more comfortable about my upcoming surgery having been associated with them both in my pre-surgery visit.
• Glenda
• Everyone was very friendly. No complaints.
• Cunningham, Glenda
• Sara greeted me with kindness and respect. Glenda (nurse) asked all pertinent questions and did not make me feel inferior. Dr. Cunningham explained any and all questions as to why I had the symptoms which led to this visit. Also explained possible results of the surgical procedure. I was very pleased with the individuals encountered today.
• Friendly, caring staff.
• Nurse was very thorough and helpful. Dr explained things well and made sure all of my questions were answered. Dr. Schultz and Glenda.

Convenient Care Clinic

*Both my girls had croup. We got in within 10 minutes and both Tiffany, RN and Cammie APRN, came in soon after. Very professional. Made my 2 & 5 years olds feel comfortable! Great building and superb service. Thank you.

Bone, Joint & Spine C enter

*In the last 30 hours here at HaysMed I have had the best nurses and aides that anyone could every ask for. Amber and the night nurse (can’t remember her name) did their very best to make sure I had everything I needed and wanted to make my stay exceptionally good out of a bad situation. I have had the best care and would recommend this facility to everyone.

Emergency Department

I was taken to the HMC emergency room by ambulance and as soon as I arrived Jason and Anne Marie were there by my side to care for me. Both nurses explained every proceedure that was done for me. They both were exceptionally respectful. I pushed the nurse call button and Jason came into my room and I shared I had an upset stomach and he went out and got something added to my IV to help. Dr. Derek Yarmer was very informative also which I appreciate. I feel HMC has greatly improved.

Cath Lab

*As a volunteer working at Desk A, we get to hear many positive comments about the staff at DeBakey. Today a heart patient stated he wished staff members Patrick, Devin and his sister could go with him to KU Med for his surgery. He said he wanted people around him whom he could trust and provided the best care around. Statements such as these show how important our cath lab is to patients. They would entrust their very lives to our people. Makes me proud to be a part of such a top-notch group.

*I received excellent care! They took time to listen and explain questions upon admission. Nurse Shaylee, Desirea, Patty assigned to me answered questions and were helpful and friendly and reassuring. PCT techs were efficient. The doctor and Jessica Pfeifer listened and explained reasons for tests and course of treatment thoroughly and answered questions. Again very friendly and reassuring. Most important is how well they listened to me and addressed concerns. Dr. Ko very skilled and again explained everything clearly. Devon Reed and Carly Leiker were friendly and familiar faces from hometown and also helped release any nerves before procedure. The cath team all were great!!

Ambulatory Care Center

*Melanie was my nurse and she was very nice! Don’t know the names but the lady who admitted us was so nice and funny! The girl who took us over to our room was very sweet and the lady at the waiting room desk was very nice as well!! I wish I had got all the names but they were really great.

*My nurse Sam and everyone involved once in the operating room treated me better than I ever was with my last 2 surgeries. It was exceptional service! Thank you.

*Everything was organized and went smoothly. The staff was very polite. Didn’t have to wait at all. Thank you.

*Arrived at 7 am for broncoscopy; was attended by Amanda immediately; she took fabulous care of me until I went to surgery at 9:30. She took over in recovery and was concerned because I couldn’t seem to catch my breath. She wouldn’t let me leave until my breathing was under control. Also Amanda explained and sent home information. I want to commend her for her devotion to help patients. Thank you.

Sleep Center

*Jeremy was very friendly and made the sleep study go smooth.

*I was well taken care of during the night sleep experience. No problems.

*Very good.

*The staff was great, very helpful on answering any questions.

PT, OT, Speech

*If possible please nominate Teresa H. as best neurological physical therapist of the year. HMCs best kept secret may be that dizziness and related neurological challenges can be alleviated with physical therapy. Not just any PT, but by the hands of an HMC PT therapist.

*Within six visits Theresa developed a plan to help with my dizziness and balance. I am feeling confident and ready to move forward with the exercises and plan I was given. I also worked with Jana who was exceptional as well. Thank you!

*I had knee surgery and was assigned to both Bob and Jill in outpatient rehab and I want to express my sincere gratitude to both of them. The environment was awesome as Bob’s relationship with his patients and co-workers is always upbeat and funny. Very welcoming, always wondering what’s next. They also really know their stuff. Pushed me when I was going too slow and slowed me down when I was overdoing it. Greatly appreciate all the help. Thank You!  I was seen my 3 PTs—all were very nice and helpful. I really appreciate the sessions with Debbie Cook.

*I really do appreciate everything everybody has done for my dad. He has come a long way since April. Everybody is very helpful, friendly, passionate. Questions ere always answered. I am glad we have this great facility in Hays, Kansas. Many, many thanks to everybody!!!

*The people here are amazing and helpful. I appreciate them all so much.

*Brett and Cari were professional and courteous. Gentle when necessary and pushed me when I needed it. By showing me what I could do, they helped me gain confidence and encouraged me to work at home. I am very pleased with our results!

*The care I received at outpatient physical therapy was excellent. In particular, I was so im- pressed with Janna Manning. She is super knowledgeable, professional and friendly! I will definitely recommend HMC for outpatient PT to my friends.

*Thank you for your help and support during my visit at rehab/physical therapy. The girl I worked with was Deb. She was very professional. I worked one time with Jill and she was good also. I worked most with Joyce and I really enjoyed working with her. Thank you for all you have done. Blessings.

*I want to thank HaysMed for having two of the best rehab people in the whole world.  Debbie Cook and Joyce Rupp. They worked on my knee and leg and I have not more pain at all. They both have a magic touch to find what is wrong and then fix it. I keep bragging about them to anyone who will listen. Thank you.

*The ladies in the therapy department were very knowledgeable and helpful in instructing me on how to handle home life with a broken hip. I appreciated all they did for me.

CPCU

*I have always received excellent care at HaysMed. Thank you so much.

*The staff and care was a 10+ rating. They were always friendly, polite and addressed any questions I might have. Thank you for everything.

*I entered the hospital heart area at 10:00 am to prepare for pacemaker implant by Dr. Ko.  I was very pleased with the services I received during the time I was there from everyone who provided any services to me. Everyone was very helpful, courteous and friendly. I just want to express a big, sincere thank you to all involved in my care.

Women’s Center—OB

*All of the staff I encountered today have been professional, but also very warm and friendly. Debbie Bohm in surgery made me feel like I was in great hands, that I could trust—like a mom. Very pleased with the level of care I have received.

*I wish there were words to express how grateful I am for the labor and delivery nurses that took care of me during my stay. With everything going on I didn’t catch all names so mentioning one or two seems unfair. Everyone was so kind and generous, even when my pain was unbearable and I wasn’t the nicest. You all are awesome. Dr. Fort was so kind, as well. All his support and advice will be forever in my heart. Thank you all so much.

*Great care. Nurse Alicia and Dr. Sloan were great during delivery. All my nurses were wonderful.

*OB nurses were very nice! They are very attentive!

*Our experience was great! Very friendly an knowledgeable staff who helped with every step of the process. As new parents not knowing what to expect I must say that we are very satisfied

*Dr. Sloan was absolutely amazing! She made me feel confident and comfortable. Extremely satisfied! Alicia was my original nurse when I came in. She was wonderful! Dyane and Nicole were my nurses the day of pregnancy and I loved them! Dyane was very knowledgeable and explained everything to me. Nicole was a sweetheart! Kathy was my next nurse and she was great! Very sweet and knowledgeable. Dyane and Dr. Sloan, once again were absolutely wonderful. Thanks for everything you ladies do!!!

*I had an absolutely wonderful experience from all staff! Every nurse has been kind and made me comfortable. Each doctor kept me informed and feeling calm.

Dreiling/Schmidt Cancer Institute

*Very satisfied. Great crew—nice and very professional. Thank you for exceptional care.

Mammography

*Queen Leah was wonderful. Supportive. Answered my questions. Definitely a benefit to this visit—my first time here.

*Today was great. Everyone tells “horror” stories of a mammo! I had excellent service and Brandi was very professional, compassionate and kind! Thank you all for a great experience.

 Wound Healing and Hyperbaric Center

*I don’t know how to improve the staff in the wound healing center. Rick, Todd, Jeff, Leslie and the rest of the staff are amazing. They made me feel comfortable and well cared for.

*Rick, Leslie, Jen and Michelle are all wonderful—great patient care. Always smiling! They are all professional and kind and they all deserve the daisy award.