A patient navigator’s responsibility is to help you work through the diagnostic workup and treatment phase of breast care in order to provide seamless services. A patient navigator ensures that all patients with suspicious findings receive follow up, timely diagnosis and treatment to achieve positive outcomes. Additionally, the patient navigator will make sure that your primary care physician will be kept informed of your present situation and plan of care.


Patient Navigator:    Lisa Reiter, RN, BSN

Lisa completed her Bachelor of Science degree in Nursing from Fort Hays State University in 1992. Prior to the position of Breast Health Nurse Navigator she was the Clinic RN for Hays Med Breast Care Center from June 2012 to June 2015 and has prior work experience in Kansas county public health. She holds certifications for KanBeHealthy physical exam and previous certification as a breastfeeding educator.

She is working toward the Oncology Nursing Society CBCN certification. She enjoys working with patients throughout the broad spectrum of breast care and breast cancer treatment from screening and prevention to diagnosis, treatment and into survivorship.

Noncancerous or benign breast conditions are noncancerous but can cause discomfort and require treatment. Unfortunately, many breast conditions mimic the symptoms of cancer and require tests and sometimes even biopsy to diagnose. Though the prospect of cancer is certainly scary, most biopsies find a benign breast condition instead of cancer. At the Breast Care Center, we can help you work through any abnormality you may encounter with your breasts. Common benign (noncancerous) conditions include:

  • Hyperplasia
  • Cysts
  • Fibroadenoma
  • Sclerosing adenosis
  • Intraductal papilloma
  • Benign phyllodes tumor

Coordinated Oncology Care

The staff at the Breast Care Center work closely with many other entities to provide you with a seamless and timely plan of care for your breast diagnosis. You may require the services of surgeon, oncologist, radiation oncologist and reconstructive surgeon. Please view the included links about the Hays Med specialists in each of these areas:

  • Southwind Surgical
  • Dreiling-Schmidt Cancer Institute
  • Radiation Oncology
  • HaysMed Plastic and Reconstructive Surgery