Blog

Hays – The rise of novel coronavirus (COVID-19) is a global, national and local concern. We want to assure our patients and the community that Hays Med, part of The University of Kansas Health System is working closely with local, state and federal health officials to prepare.  Our top priority is keeping our patients, visitors and staff safe and as a result, we will be implementing the following changes:

Effective Saturday, March 21, 2020 at 6:00 a.m. 

*Patients and visitors must use Entrance B, which is located at the Miller Pavilion from 6:00 am – 8:30 pm for hospital access.
*Patients must use the Emergency Entrance from 8:30 pm – 6:00 am

*Visitors are limited to 1 person per day from 6:00 am – 8:30 pm. No visitors will be allowed to enter after 8:30 pm.

*All patients must use Entrance E at Bickle/Eagle Health Complex (The Center for Health Improvement) for Orthopedic, Outpatient Rehab, Surgery, and Cardiac Rehab Services.

* We have implemented temperature screenings upon entry into our facilities. When you enter the hospital, you will be directed to a screening station where someone will take your temperature. This process will include health system employees. Every person arriving at our facilities must receive a temperature screening before entering. Visitors and staff with a temperature will not be allowed in the facility.

*Valet parking services have changed.  Valet parking at our main campus has closed. Between the hours of 8:00 am and 4:30 pm. we will be happy to meet you with a wheelchair at your vehicle and assist you to and from your appointment.  Please enter the drive thru at Entrance B and someone will assist you.

*We have made temporary changes to our food, drink and dining offerings at the hospital.  The Rock Garden Café has only grab and go food available.  Coffee stations have been removed in the major waiting areas.  There is coffee available in the Rock Garden Café.

We know this may be an inconvenience, but our priority is keeping our patients, visitors and staff safe and healthy.  These are unprecedented times and we are staying abreast of the situation and taking precautions accordingly.

If you are feeling ill and have the following symptoms:

Fever

Coughing

Shortness of breath

Or have:

Been in close contact with a person known to have COVID-19

Have traveled to an area with sustained transmissions

Contact your doctor’s office or call the COVID-19 Hotline at 877-261-7140.

Call before you arrive at your doctor’s office.

Do not go to the Emergency Department unless instructed by your doctor.

Our team treats patients with several respiratory illnesses every day. We have the training, tools and techniques in place to isolate and care for patients who are potentially at risk for COVID-19 following the guidelines identified by the Centers for Disease Control and Prevention.

For the most up-to-date information on COVID-19, visit:

• Kansas Department of Health and Environment
• Missouri Department of Health and Senior Services
• Centers for Disease Control and Prevention
• Or your local county or city health department