Hays, KS 67601
3216 Vine, Suite 20
Hays, KS 67601
M-F 4:30PM – 8AM
Weekends & Holidays 24 hrs
Everything here at HaysMed has been designed to create a warm, welcoming experience for patients and visitors alike, with your comfort and well-being in mind.
We’ve always specialized in you – and you can feel the difference in every aspect of the HaysMed experience. From the moment patients and visitors walk through our doors, our expert, experienced team of healthcare professionals has your ultimate health, comfort and well-being in mind.
From amenities like our art collection, indoor and outdoor fitness trails, and on-site massage to dining options that include room service, our Rock Garden Cafe and an array of local restaurants, HaysMed offers more than you would expect from a hospital or health system. Take advantage of our guest accommodations, laundry options and a wide range of transportation services.
With free internet access and a free online health library, we keep you connected and up to date. Whether it’s help with directions or self-guided tours, our HaysMed team is with you every step of your stay. Avail yourself of our pastoral care program, as well as our Chapel and Meditation Garden. Assistance is always available with advance directives or medical records, as well as guidance in understanding patient rights and responsibilities.
At HaysMed, the patient and visitor experience is just one more example of our commitment to excellence – and our commitment to you.
Our visiting hours are from 8:00 a.m. to 8:30 p.m. daily. Learn more.
HaysMed patients and their visitors have access to high-speed internet via three Wi-Fi hotspots. The access points are located in the cafeteria, surgical waiting room and ICU waiting room. In addition, two laptops are available for patients and family members during the hospital stay. For more information, call 785-623-5000.
Amenities available to patients and visitors at HaysMed range from indoor and outdoor fitness trails and on-site massages to free internet, guest accommodations, laundry services and transportation – and even our beautiful art collection.
If you live outside of Hays and are receiving outpatient services at HaysMed, we invite you to “Be Our Guest” and stay overnight at a select hotel at the price of only $20/night. Patients may use this program the night before or the day they are dismissed from having an outpatient test, procedure or inpatient stay.
There are a limited number of Be Our Guest rooms available for patients. Vouchers are available for purchase at the Miller Pavilion Admissions Office every day of the week from 7:00 a.m. until 11:00 p.m. Unfortunately, we are not able to offer this program to patients attending a doctor’s office visit only.
For those who have family members who are in the hospital, we can provide a listing of hotels that offer discount rates for HaysMed guests.
For more information about the Be Our Guest Program or for a list of hotels that offer discounted pricing, please call the HaysMed Admissions Office at 785-623-5101 or explore the full-range of lodging options in Hays.
The following resources are available for assistance with transportation while you’re in the area. Please note that some services require advance notice.
Access Van (within Hays only): 785-628-1052
BMB shuttle/cab service: 785-639-1899
Health Express (for medical appointments only): 1-866-990-9600
Rooks Co Public Transportation: 785-434-4553
Rush Co Public Transportation: 785-222-3537
The following laundromats and laundry services provide convenient options for HaysMed family members and guests:
|27th & Hall St Laundromat||785-432-0822||Map|
|8th Street Laundry Services||785-259-4705||Map|
HaysMed offers on-site massage therapy for both patients and visitors. Massage therapy can help you relax, realign and rejuvenate. There are many positive aspects to receiving massage therapy on an ongoing basis, and with the busy lives we lead, we can all benefit from a little stress management. The experienced, professional therapists at The Center for Health Improvement provide exceptional care and will design an effective customized treatment to address your individual needs.
Massage treatments available at HaysMed include chair massage, hot stone, prenatal, sports, Swedish and medical/therapeutic massage.
Costs for massage options are as follows:
$25 – 15 Minute Chair Massage
$40 – 30 Minute Massage
$70 – 60 Minute Massage
$70 – 60 Minute Hot Stone Massage
$95 – 90 Minute Massage
$195 – 3-Pack – 60 Minute Massage
$360 – 6-Pack – 60 Minute Massage
There are so many health benefits to receiving massage therapy on a regular basis. Massage can accomplish all of the following, and more:
Recent scientific research also proves that massage therapy increases immune function, decreases stress levels and reduces recovery time in many medical conditions, including:
For more information on massage therapy available at HaysMed or to schedule a massage, call 785-623-5900.
The Hadley Foundation Art Collection at HaysMed includes over 408 works of art created by Kansas artists. This collection of original work began in 1974 at the Hadley Regional Medical Center and continued with the merger of St. Anthony Hospital in 1991, when the two hospitals became HaysMed.
To take a self-guided tour of the Art Collection located in public areas around the hospital, stop by a HaysMed Information Desk for a helpful brochure. Guided tours may be arranged with advance request by calling the Volunteer Services Office at 785-623-5890. While art pieces in restricted areas are not generally open to the public, special arrangements for viewing, without interfering with medical services or administrative operations, may be made in advance.
The Art Collection has been funded primarily by the Hadley Foundation. HaysMed Volunteers funded the Meditation Garden, and the Ross Foundation funded the mobile in the Miller Medical Pavilion lobby. Additional funds have been provided for the purchase of artwork from other resources. Several works of art have been given as memorials with the approval of the Visual Arts Committee. The Art Collection is on permanent loan to HaysMed.
HaysMed building décor in itself is a work of art deserving a tour. The Healthcare 2000 Interior Design Concept is a Northwest Kansas motif which is used in the design concept for the decor and furnishings at HaysMed. Native limestone boulders are combined in a two-story atrium entrance composition incorporating a waterfall and plantings. Colors and textures indigenous to the area are used throughout. The five horizontal bands of the wall covering repeat the limestone strata.
The Visual Arts Committee follows established guidelines to select the art. Only well-established professional Kansas artists qualify for consideration. Included in the Art Collection are paintings, drawings, prints, sculptures and fabrics. Currently, 22 Governor’s Artists Award winners are represented.
The Hadley Foundation Art Collection received the Governor’s Award for Art Patron in 1994. The Hays Arts Council recommendation noted the overall commitment of the Hadley Foundation in the support and purchase of art. The Governor’s Award acknowledges the importance of the Art Collection within HaysMed and also that HaysMed has become a major repository of works by Kansas artists.
National health organizations encourage and support the integration of “the arts” into the healing process. Indeed, the Hadley Foundation Art Collection pioneered the concept of utilizing original art in a healthcare institution. The Art Collection recognizes the therapeutic value as well as the aesthetic enrichment of the visual arts for HaysMed. Because health involves both physical and mental wellbeing, creating an atmosphere which enhances that spirit is an essential aspect of HaysMed’s commitment to the arts.
The Hadley Foundation Art Collection is a pioneer in recognizing the aesthetic and therapeutic enrichment of the visual arts in a healthcare setting. That realization has been the historical basis and the focus of the Healthcare 2000 Interior Design Concept. National health organizations encourage and support the integration of “the Arts” into the healing process, and it has existed for years at HaysMed.
The aesthetic value of the Art Collection was the initial goal. However, that goal was achieved and surpassed by the realization of the additional therapeutic value it offered to patients, families, visitors and associates. Stroke patients who have particular difficulty with initiation of spontaneous speech, or with unilateral neglect of one side or the other, respond well when introduced to the variety of displayed artwork. It has proved to “soothe the soul” and provide comfort during difficult situations.
Family members can relieve stress by reflecting on the artwork displayed in the halls. Visitors remark upon the impressive variety, quality and added dimension that the Art Collection contributes to the HaysMed experience.
HaysMed associates refer to the Art Collection with pride and often develop “ownership” of favorite pieces. Administration receives favorable comments on a regular basis and includes the art tour for visiting dignitaries.
The DeBakey Heart Institute and Rehabilitation Center in the Bickle Pavilion was completed in the spring of 2005. Expanding the Art Collection into the new area was funded by a Hadley Foundation grant. One of the features the grant allowed was placement of original art in each patient room in the new building.
Noted Kansas artists are represented in the Dreiling/Schmidt Cancer Institute. Consideration is given to the subject matter of the artwork in this area of medical care. Included in the collection is a major work of art known as the “Leaves of Life” recognizing the journey of those whose lives have been touched by cancer.
The Hadley Foundation was established in 1991 to provide support for the activities and mission of HaysMed. Its resources originate from the estate of the late Mark Hadley whose ancestors were early settlers in Ellis and Rooks Counties and successful in the ranching and oil business. The Foundation is governed by a board of eight community volunteers.
To help you and your loved ones understand advanced directives and consider your own wants and needs regarding your own medical care, we’ve provided the following FAQs.
A legal document that allows you to spell out your medical decisions, if you are unable to do so.
A legal document that names someone you trust to make healthcare decisions for you, if you are unable to do so.
A legal document that tells which medical treatments you want, if you are unable to do so.
An order that is written by your doctor. It instructs healthcare providers not to do cardiopulmonary resuscitation (CPR) if your breathing stops or if your heart stops beating.
A physician order that communicates your wishes regarding CPR, ventilation and other life sustaining treatments. This is transportable across all settings if you have a life-threatening illness.
If you have further questions, would like more information about advanced directives, or would like to obtain a printed copy of the Advance Directives Form or any other necessary materials, please contact:
Pastoral Care Department at HaysMed: 785-623-2284
Palliative Care Department at HaysMed: 785-623-6200
Continuing Care Department at HaysMed: 785-623-5273
The chapel is located in the northwest part of the hospital on the first floor next to the pastoral care offices. It is a sacred space available for prayer and reflection. A lovely meditation garden is accessible directly outside the chapel. Sacraments are arranged upon request.
The Pastoral Care Service strives to be a channel of peace, offering compassion and support and the healing power of God to patients, their families and hospital associates. This is done mainly through direct patient visits, the sharing of sacraments and the offering of prayer and spiritual counsel. If the patient desires, Pastoral Care will contact his or her parish, congregation or clergy person. Finally, Pastoral Care works as an integral part of the healthcare team to provide meaningful, quality patient care.
Any patient or family member may call Pastoral Care by dialing 785-623-5000 and asking to speak with a chaplain.
Pastoral assistance involves:
In-house chaplains are available Monday through Friday, 8:00 a.m. to 5:00 p.m.
Chaplains are on-call 24 hours a day, seven days a week to patients, for families and staff seeking spiritual care.
The Pastoral Care office is located on the first floor in the wing north of the front entrance.
HaysMed offers a variety of dining options that include room service, our Rock Garden Cafe and an array of local restaurants.
Rock Garden Hours:
Monday – Friday: 6:30 a.m. – 4:00 p.m.
Fruit Bar Available
Monday – Friday: 6:30 a.m. – 9:00 p.m.
Hot Breakfast Available
Monday – Friday: 6:30 a.m. – 9:00 a.m.
Hot Entrees Available
Monday – Friday: 10:30 a.m. – 2:00 p.m.
Salad Bar Hours
Monday – Friday: 9:30 a.m. – 4:00 p.m.
Vending machines are available 24 hours a day across from the St. Agnes Rooms. Some of the vending items available include:
The menu is subject to change without notice.
HaysMed is pleased to offer traditional room service for patient meals. Upon admission, you will receive a copy of our Patient Room Service Menu. When you would like to eat, simply dial 3663 (FOOD) on your room phone to place your order using this menu.
Patient and guest meals can be ordered any time between 6:45 a.m. and 6:30 p.m.. Meals will be delivered within 45 minutes. Patients who have been placed on a special diet may have restrictions on their selections.
Family members or designees may place meal orders for patients by calling 785-623-5999. For patients who are unable to participate in patient room service and do not have a family representative available to assist them, meal selections will be made by the Nutrition services staff. Please contact Nutrition Services extension 3663 from in the room and 785-623-5999 from an outside line.
Guest trays consisting of soup or salad, one entree, a dessert and beverage are available for patient guests at a cost of $7.00. Credit Card, checks, and cash are accepted. The hostess will process the payment when the tray is delivered.
For patient and guest trays, dial 3663 (FOOD) if you are using a hospital phone. Dial 785-623-5999 if you are using anything but a hospital phone.
Explore a delightful array of dining opportunities at the wonderful restaurants and cafes in Hays and our surrounding communities.
Kind words and thoughts can brighten a friend or loved one’s day when they are in the hospital. That’s why HaysMed gives you the opportunity to let someone know you are thinking of them and wishing them well.
To send a message, just fill out the form and we will print and deliver a copy. Messages are usually delivered within 24 hours but can take longer if sent over weekends or on holidays. Please note that mail deemed inappropriate by HaysMed staff won’t be delivered.
We do not have the ability to forward patient emails to patients if they have already been released from the hospital when the message is received.
Indoor Walking Trail: Take a break while at HaysMed and take advantage of one of our beautiful walking trails. We have an Inside Walking Trail located on the first floor of the hospital. Maps are available in the lobbies of entrances A, B and C. We also have a scenic Outdoor Walking Trail.
Outdoor Walking Trail: HaysMed’s Fitness Trail is located on the east side of the hospital campus. The paved portion of the trail is six-tenths of a mile long and there is an additional four-tenths of a mile long grass path nature trail. Alongside this tree-lined trail is a picnic shelter and playground equipment. Numerous benches allow for a break from your walk or jog, and a gazebo is located on the east side of the trail to allow for shaded cover from the sun.
Whether you are heading out to the trail for a morning jog, leisurely stroll or for a birthday party at the playground and picnic shelter, the HaysMed Fitness Trail is a great place to be! For more information, please feel free to contact us!
The HaysMed Gift Shop offers a variety of gift items for patients and visitors, including:
The Gift Shop is staffed by our hospital volunteers. Some shifts may not be covered due to volunteer availability, but in general, Gift Shop hours are Monday-Friday 9:00 a.m. to 5:00 p.m.
Our Gift Shop volunteers are happy to assist you with your purchase. Purchases may be made with cash, check, Discover, MasterCard or Visa. Telephone orders are welcome and are usually delivered within one hour of your call. To place an order for delivery to a patient room, please call 785-623-5294.
All proceeds from Gift Shop purchases benefit HaysMed projects.
HaysMed is happy to provide a copy of your medical records for follow-up care, insurance purposes or your own use. There is no charge for release of medical records. For more information, you can reach us at 785-623-5826.
Our medical records office is open Monday – Friday, 8:00 a.m. to 4:30 p.m. To request a copy of your medical records, mail, fax or bring a completed Authorization Form to:
Health Information Management Department
Hays, Kansas 67601
The basic rights of Patients, including neonates, adolescents and/or guardians, for independence of expression, decision, actions, and concern of personal dignity and human relationships shall be respected and observed by all hospital staff. Reasonable and responsible behavior on the parts of Patients, their Relatives, and Friends is expected at all times.
HaysMed and the medical staff have adopted the following statement of patient rights. This list shall include but not be limited to the patient’s right to:
The care a patient receives depends on the patient himself. Therefore, in addition to these rights, a patient has certain responsibilities. These responsibilities should be presented to the patient in the spirit of mutual trust and respect. The patient has the responsibility to:
Click below for more information on these additional topics:
Your patient portal gives you direct online access to portions of your electronic medical record where your health care provider stores your health information. Your diagnostic test results, appointment information, prescription medications, immunizations, and more are all securely stored in this electronic record for quick retrieval – so you see what your provider sees!
Your patient portal also provides new, convenient methods of communication with your provider’s office. Send messages and schedule/cancel appointments (where applicable) – all online.
There are so many ways to enroll in our patient portal, so you make the choice:
Once your account is created, you will receive an email message with instructions for setting up your patient portal log in ID, password, and security question.
If you have questions or problems using the portal, you can call 785-623-5151 or email us at email@example.com.
Why is Open Access Important to Patients?
Open access to your medical record is a way for you to become more informed and involved in your care. HaysMed invites you to review your visit notes written by your doctor, nurse or other clinicians involved in your care through our convenient patient portal.
Having the chance to read and discuss clinic visit notes with your physician or family member can help you take better control of your health and health care. Patients with access to their doctors’ notes feel more in control of their care and gain a better understanding of their health. Chances are that you will have a better recall of your care plan and you are also more likely to take your medications as prescribed.
Portal Information for Minor Patients Age 0-11 Years Old
For access to a minor patient’s patient portal, a parent or legal guardian may be granted full access until the minor reaches age twelve (12) years. On the patient’s twelfth (12th) birthday, the parent or legal guardian’s access will automatically be terminated.
The parent or legal guardian may sign up for proxy access at the child’s next appointment or by calling 785-623-5151. A minor child age 12-17 years old may grant their parent or legal guardian proxy access by completing the form: Patient portal Proxy Access Request for Minor patients (complete page 1 and section A).
A proxy is a person who can access another patient’s Patient portal account information as if they were the patient. A proxy can be any one of the following:
An adult patient can request proxy access for another individual by completing the form entitled Patient portal Proxy Access Request for Adult Patients. Legal guardians or caregivers to adults with diminished capacity can request proxy access using the same form. Appropriate legal documentation verifying the relationship of the proxy to the patient must be provided.
A minor child age 12-17 years old may grant their parent or legal guardian proxy access by completing the form entitled Patient portal Proxy Access Request for Minor Patients. The minor, aged 12-17 years, must complete page 1 and Part B to authorize proxy access.
Revoking Proxy Access
At any time, a patient may request to revoke proxy access previously granted. The Proxy Access Revocation Request can be completed and returned to the hospital or clinic. The request may also be completed over the phone by calling 785-623-5151.
Medical Pavilion Pharmacy is a full-service pharmacy at HaysMed. The pharmacy is located at 2214 Canterbury Drive.
Monday – Friday: 9:00 am – 7:00 pm
Saturday: 10:00 am – 2:00 pm
Pharmacy services are available to HaysMed patients and employees, as well as anyone in the community. We accept most insurance plans and worker’s compensation prescriptions, as well as Medicare and Medicaid. The pharmacy can special order items that are not stocked and also offers mail-out prescription services.
At Medical Pavilion Pharmacy, all HaysMed employees receive a 20% discount on over-the-counter items.
To have your prescriptions transferred to the Medical Pavilion Pharmacy, please use this transfer form. You may fax or email the completed form to the pharmacy. You may also call the pharmacy if you prefer.
The Medical Pavilion Pharmacy now has a refill app and web page for you to enter your refill requests. After your account has been sent to the pharmacy for approval, you will be able to access your complete medication profile, making refilling your medications easier! To create an account, please visit our website or download the app, Rx2Go, available on Apple iOS and Android.
High Carb Drink Mix for Surgery Prep
Ensure Pre-Surgery Drink (Strawberry flavor)
Bariatric vitamins are highly recommended for patients who have undergone bariatric surgery. Through HaysMed’s Bariatric Surgery Program, Medical Pavilion Pharmacy offers Celebrate Bariatric Vitamins to patients who have undergone these procedures. Due to the stresses that occur during surgery and the various physiological changes that result from the procedure, supplementation with vitamins and minerals is necessary for proper healing and good health.
Regular adult or children’s multivitamins do not effectively meet the needs of bariatric patients. Celebrate products were designed specifically to meet the requirements of these patients and make supplementation easy. All of their ingredients have the highest bioavailability to ensure great absorption. For more information on Celebrate Vitamins, visit their website.
Did you know that you can recognize a HaysMed Associate? We are very proud of the care and services that we provide our patients at HaysMed. If you have received outstanding care and would like to recognize an Associate we invite you to check into one of our recognition programs below.
The DAISY Award is a nationwide program that rewards and celebrates the extraordinary care delivered by nurses every day. DAISY Award honorees personify the mission of HaysMed by consistently demonstrating excellence through their clinical skills, expertise, and his/her extraordinary compassionate care.
HaysMed is proud to be a DAISY Award Hospital Partner, recognizing one of our nurses with this special honor quarterly.
If you feel that a nurse has exemplified the kind of nurse that our patients, their families, and our staff recognize as an outstanding role model in our community, please complete the following form to nominate this nurse for the award.
The HealthCare Champion program recognizes the CARE in healthcare. Each month, patients and their families send heartwarming stories about special ways their lives were impacted by a member of the HaysMed HealthCare team. Learn more and nominate someone on the nomination page on the HaysMed Foundation
The Caring Hands PCT of the Year award was established in 2007 to recognize those caregivers that provide the most intimate care at the bedside. Criteria for the award include promotion of teamwork and function as a team player, contribution to customer service, and participation in community and/or hospital affairs.
Candidates are nominated by peers or managers and should be employed at HaysMed for a minimum of two years at time of presentation. The winner will receive recognition during Nurses Week and a monetary award.
Established in 2008, this award honors Debra K. Boeken, Health Unit Coordinator for many years at HaysMed. Criteria for the award promote the values that Debra showed in her daily work. Those criteria include promotion of team work and function as a team player, excellent customer service, and participation in community and/or hospital affairs.
The Lanita Smith LPN of the Year Award was established in 2008 to honor a Licensed Practical Nurse that possesses the qualities of Lanita. Lanita was an exemplary nurse that started as an LPN and continued her education to be a MSN at the time of her death. The winner is selected based on criteria which include job knowledge and duty performance, contribution to customer service, self-development accomplishments, and participation in community and/or hospital affairs.
Candidates for the award are nominated by their peers or managers. They should be employed at HaysMed for a minimum of two years at the time of presentation.
The winner receives recognition during Nurses Week and a monetary award.
The Sister Mary J. Mollison Nurse of the Year award was established in 2003 to recognize the years of dedication and leadership Sr. Mary J. Mollison, RN, gave to St. Anthony Hospital and HaysMed. She served as Vice President of St. Anthony Hospital and the founding Board of Directors of HaysMed. Sr. Mollison was instrumental in the merger of the two facilities.
This is awarded yearly in March at the HaysMed Associate Service Banquet. The candidate must be a Registered Nurse employed at HaysMed for a minimum of five years and employed at the time of presentation. The candidate may be nominated by any HaysMed Associate.
Recipients of this award receive an individually engraved award and $500.00 in cash. Their name will be featured on the Sr. Mary J. Mollison Nurse of the Year Award plaque displayed at the Med Center.
Visiting hours at HaysMed are from 8:00 a.m. to 8:30 p.m. daily. Many patients are in therapy sessions in the morning and afternoons, so please adjust your visiting hours to coincide with the patient’s schedule.
The main entrance doors to the hospital are locked at 8:30 p.m. Those include:
The Emergency Room Entrance is open 24/7.
HaysMed Volunteers are vital members of the HaysMed healthcare delivery team. Our volunteer program is designed to promote and advance the welfare of HaysMeds services and programs. The number one priority is to provide exceptional service to HaysMed and our patients. Volunteers provide that extra dimension of caring that is essential in our highly technological medical world.
Director, Volunteer and Associate Services, HaysMed
2220 Canterbury Drive – Hays, KS 67601
Art Collection Tours
Bazaar and Food Sale
Bears for Pediatric In-Patients
Books for Youth
Child Care Area at the Center for Health Improvement
Community Blood Screenings
Email a Patient
Fitness Trail Improvement
Patient Clothing Closet
Patient Mail and Newspaper Delivery
Vials for Life Project
At HaysMed and across our western Kansas alliance, we bring a shared commitment to high-quality care, outcomes and experiences. Our mission is deeply rooted in our role as a resource and partner for every patient and every community we serve.
Hays, KS 67601
3216 Vine, Suite 20
Hays, KS 67601
M-F 4:30PM – 8AM
Weekends & Holidays 24 hrs