Rave Reviews March 2017
Wound Health and Hyperbaric Center
*Very satisfied, very happy with the wound care facility and also very satisfied and very grateful to the gals in the special nursing unit. Everybody did a good job, explained everything I needed to know and got me done in the quickest possible time and with the best explanations they could give me. I was real relaxed through the treatment process.
*I have been completely satisfied with the care I have received at the Hays Medical Center Wound Care Department. I could not possibly single out just one person, everyone I have encountered has been willing to go above and beyond what I would have expected. They have all been compassionate and caring, always concerned about my comfort and pain level. Each one should be recognized for their ability to put their patients at ease.
*The service is exceptional in all ways. I would recommend this clinic to any one that would ask me. I appreciate the care I’ve received.
*The entire staff is very accommodating and caring. I do not feel like a patient…I feel like a friend. Thank you.
*We continue to be very impressed and pleased with the care I have received at the Wound Care Clinic. The entire staff there are very dedicated professionals.
*Theresa, Kelly, Melissa—Thank you so much to all of you. My goal was to be out of the wheelchair and using a walker and I met that goal. I am also rebuilding muscle. It was nice to be somewhere where I was encouraged to continue to work hard and put that wheelchair aside. Thank you for your kindness and good care.
*Amazingly helpful! Therapists were willing to explore methods to help me. Gave me tools to help maintain progress and strengthen.
*I just wanted to thank all the people that helped me. From the person at the door to the two people who helped me. They were great. Thanks again for the excellent treatment.
*Whitney and Joyce were great. On my first visit Whitney took the time to show me what my injury looked like and explained what my treatment would be like and what I needed to do to accomplish my goals. She took the time to go through all the exercises I had been doing at the Center and eliminated the ones that I shouldn’t be doing, explaining why they would hurt my condition. Joyce helped to make my PT exercises fun, coming up with neat ways to do them and helping me to do them correctly. She showed me alternative exercises to do at the gym that would not hurt my condition. Both were very patient and kind and I am grateful to both for their help. Shelby at the front desk was always smiling and friendly.
*I was a patient of Deb’s and the care she gave to me was outstanding. I learned lifelong techniques/exercises that will not only help me recover from my injury but throughout my whole life. Just want to praise Deb for her outstanding work. Thank you.
*My therapists were Bob and Jana. I cannot begin to express their dedication and care for their patients. They both work very hard to make sure their patients receive the best care possible.
*Thank you so much to Teresa AND Jenna for their work with Taylor. She made so much progress since this fall. We appreciate their help in the recovery from Taylor’s accident and head concus- sion. Your office staff were super to work with also. Thank you and blessings.
*I have nothing but praise for all the help given by Kelly and Melissa. Thank you. Teresa was a very knowledgeable therapist. I was so pleased and grateful for the therapy she gave me. This lady will go far in her field. Thank you. You are in my prayers.
*I am very pleased with all those who have worked with me during my recovery of my knee. They were very nice, helpful and professional. I loved coming to therapy each week and from where I started I have come full circle. I thank each and everyone for the care given.
*Lindsey, Bob McAnay: Professional, empathetic and have great rapport. I looked forward to every session. They challenge you to do the best you can. All I can say is I have had great therapy sessions. Thanks.
*The staff was very thorough and also very friendly. I looked forward to my treatment because I knew I would be greeted with a smile and friendly conversation notwithstanding the fact that the therapy program alleviated the pain in my shoulder? Great Job.
*Janna and Melissa were a great help. Thank you to them and the two others who did the astim for me. My knee is very thankful.
*Everyone has treated me so kindly. It really helped with the recovery time. Thank you everyone. *Wonderful care, talented team.
*Recovery from rotator surgery could not have been this successful without the guidance provided by Brett. I am more than satisfied with the progress in my recovery which is directly related to my experiences here. Thanks to everyone involved with my treatment.
*I feel that the care that I received here at HayMed was above and beyond in what I expected. Whitney, was firm but very caring in all times. This really encouraged me to go further in my healing. I would highly recommend this facility to others!
*The staff members are very good at their job. They made me feel they were concerned about my comfort and welfare. They know what to do to help me and keep in touch with my physician. I felt I was given total care. Thanks a million.
*Having used your services before, I was very happy with Whitney and Bob’s attention to doing every exercise the “right” way. Each time I left I knew I worked as hard as I could and it lead to me feeling I’d accomplished my goals. Very friendly, helpful staff. Keep doing what you’re doing.
*My husband received excellent care during his stay at HaysMed. We have had the opportunity to be with family and friends in over 20 hospitals – including at least 6 ICUs in five
states. HaysMed ranks right up at the top of my list for excellent care. Concerned and courteous personnel, at all levels. The facility is well maintained and appears up to date. I definitely saw a high level of professionalism in the care of my husband.
*My fathers care in the ICU was wonderful. The nurses took the time to make his time here bearable. The three nurses that we had gave great care. They were all excellent and you can tell they love their job.
*It was very hard to recognize one person. They were all very helpful and wonderful. The food was exceptional especially the banana muffins.
*I was very satisfied with the level of care I received while at your facility. I would like to say thank you to all the doctors, nurses and pcts that cared for me. I will never forget how much they all helped me recover and to go home.
*I just wanted to let you know I was taken care of exceptionally well the time I’ve been here. There are three nurses I would like you to individually recognize. The first Cheryl Herman. She went over and beyond her job to take care of me. Lauri Johnson is the second, she has a great attitude on life and she tried to rub it off on someone else and for the third lady Laura Schwindt is one of the best charge nurses that I have ever known in a nurse facility.
*I cannot adequately express my gratitude and respect for the doctors and all the nurses and other staff at HaysMed for the wonderful care I received. Everything was done professionally with the latest technology to achieve the best results as painlessly as possible. Everyone treated me and my wife with utmost kindness and respect. I would recommend HaysMed and the entire staff to anyone.
*I always have a positive experience. The staff makes sure you are taken care of and are as comfortable as possible. They also go out of their way to help. A special thank you to Kylie who went out of her way to pick up some items I needed. HaysMed is the best.
*Being in a hospital is normally a creepy feeling. When I came to this hospital I expected the same. When I arrived I was instantly seen to with care and concern and a lot of respect and I was in total awe of all the staff that I came into contact with. All were super nice and genuinely cared. Food was great. Medical staff awesome total 5 star from this guy…Thanks Hays Med.
*I am the mother of a patient. We were traveling from Indiana to Denver when my 14 mo. daughter got too sick to go on. The staff at HaysMed has been amazing to us. We felt home away from home.
*Being admitted before a holiday weekend can be troublesome, however everything went so well. All tests and treatment were always on time and well done. The nurse that night was wonderful.
I knew I was in good hands when she walked in.
*On January 17 I had a colonoscopy. The staff was great. Nurse came in a couple of times to check on me. She explained how everything was going to go. The doctor was patient and answered all my questions after the surgery. Everyone was so nice and made sure I was comfortable. Pre op instructions were easy to understand.
*The nurse for my husband that prepared him for surgery and kept an eye on him till he was able to leave, was very attentive, gave clear exact instructions. Explained what to expect before, during and after surgery. Answered all our questions to our contentment. Made us feel comfortable at every part of the encounter.
*Everyone was so polite and professional. Melanie was the sweetest nurse, so very attentive and professional.
*Everyone was really great. Amanda in ambulatory was very helpful and cheerful and Traci J. in PACU was a great recovery nurse. All were very informative and helpful. Very good experience.
*All of the staff that helped me at the sleep study center did a very excellent job of explaining the options to me and help me with the procedure and how everything would work. When they awoke me in the morning they answered my questions about where we proceed after that and they were very helpful.
*Bryan Noone did a fantastic job of getting me in and explaining everything and explaining it so I understood exactly how I needed to take care of my home sleep study.
*My son received excellent care at HaysMedical emergency department. Those involved would be the doctor, there was a nurse, a paramedic student, APRN and x-ray tech and they all did a great job. Appreciate it.
*I believe, actually this is one of the best emergency rooms that I’ve been to and as far as doctor wise, he got me right. I mean I had a good experience there as far as medical. They were nice and polite and made sure that I got taken care of in a nice timely fashion.
*I appreciate everything you did for me. You saved my life.
*I believe Hays Medical Center is a really good hospital. I trust and believe everything that the staff has to say, the care that they provide and I’d recommend them for anybody in my family.
*I don’t remember everybody’s name, but the doctors and the nurse and staff, the admitting staff and whatever, everybody was just great. They were very professional, very efficient, got me in and out and it was really truly a very nice experience.
*I found that the nursing staff, they were just really helpful and supportive. And they were just nice all around. They were just smiling and you would tell that they really liked what they were doing. And they just have your best interest at heart and I just think that’s just really what made it comfortable for me.
PT/OT/Speech Inpatient Services
*All staff was wonderful and knowledgeable. They were all very caring. PT/OT staff was very encouraging. You seem to have the right people in place. Thank you for making my stay great.
*All employees did a great job. You had good meals. Care was good. I couldn’t have asked for any better.
*Physical and occupational therapy has been great. It has been very helpful and rewarding toward my recovery. Therapists were always professional, efficient and caring. Great Job.
*I give the staff a high 10 for all the things they have worked and showed me to do for my rehab. I will recommend this facility to all the people that I see and know.
*Jennifer was my main PT person. She did a good job in helping me regain my mobility and strength. I would say she provided exceptional care.
*Mary and Sara in PT were wonderful. Very helpful and very understanding. Great Team. Allison in OT is also a super star. Thanks to all.
*I would like to commend Callie in OT for her outstanding patient care/people skills. She is totally focused on what is best for the patient and has a gentle way of getting her message across. Aaron in PT is the perfect example of what a physical therapist is and does. He has a unique way of getting a patient to push forward, just a little more without coming across in a negative way. Both are excellent assets to HaysMed.
*Joyce, Mary, Aaron were excellent to work with. They were very thorough in their explanations and very patient. The OTs were very good and helpful. My PT help has been very helpful Jennifer is a pusher but I know she has to be and I needed someone like her to push me. I had a lot of different people for OT and they were just great. There were a couple excellent ladies but I am bad at remembering names.
*Did awesome job and teaching how to do the exercise at home. Very friendly and passionate.
*I have no complaints whatsoever. Everything was well prepared and I made good progress after knee replacement and therapy. Amber and Connie are very helpful, as was Tina earlier in the week. Joyce and Mary prepared me well to go home and also Kinsey, Kelly, Dr. Custer, Dr. Lee—Everybody! All good. Callie in OT—I am ready.
*Big thank you goes out to all the staff personnel who in any way helped my stay and such a very pleasant one—like a family. Care, treatment was always available any time of the day or night. Thank you one and all. May God Bless each of you.
*All of the staff are exceptional—they all deserve to be recognized. PT area is awesome—Steph and Janessa were more than willing to assist and listen to everything. Joyce was great on explaining stuff also.
*We feel that all the staff have done an exceptional job doing what they are trained to do. Thanks to each one of you.
*We were very well satisfied with the care and attention she received during her 5 week stay. All who worked with her in any capacity were patient, informative and very careful in attending to her needs. We are very grateful for all services received and to those who cared for her.
Bone, Joint and Spine Center
*Exceptional personnel, friendly care. Over and above any hospital care I’ve every had.
*I received excellent care. Each and every person did their job. I’m going to recommend HayMed to all my family and friends. A couple of my friends talked to me about their stay and they will also recommend HaysMed.
I was in the hospital for total knee replacement. And I would like to thank all of the nurses who took care of me. They were exceptional. They made sure I was comfortable in every way. You, HaysMed, have great people and staff working there. Again. Thank you.
*Everyone at HaysMed was very nice, caring and responsible. They all treated me very nice. Allen, Robyn and Amber were wonderful. All the aides were great. Misty, Joyce and Aaron treated me very well. They made a bad situation much easier to me. I would highly recom- mend HaysMedical Center to anyone who needs help. Dr. Lee was very nice and really ex- plained the whole procedures to me. Thank you all for all your kindness and hard work you performed for me.
*I was so impressed with the unit and all nurses and patient care assistants. Very caring an professional. Thanks for all you do.
*From the time we arrived everyone has been great. The nurses Robyn, Taylor and Amber have taken great care of me. When I call for help they answer right away. They are always concerned about my care. The PT, Joyce, and OT people have done a very good job preparing me to go home an get me on my feet. The lab people do a really good job drawing blood, 1 stick and they have it.
*Kinsey was such a sweetheart. Such a good nurse. She was always very caring, friendly and helpful. She made our stay be much more calm. Everyone was very nice and helpful.
*We’d like to say “thank you” to everyone who helped make our stay as relaxing and comfortable as it could be. Everyone was so Kind and caring. True professionals in your areas of expertise. We will highly recommend HaysMed others.
*All the Nursing staff was amazing
*My husband and I couldn’t have asked for a better medical team/staff than what we received here at HaysMed. From administration to dismissal, everyone has been so helpful and informed with our new baby. We have felt that every questions was answered and our nurses have gone above and beyond for all three of us. Thank you HaysMed for a wonderful experience!
*Everyone was so kind and professional before, during and after my surgery. The service was excellent and I would recommend HaysMed to family and friends. Thank You.
*I have been given excellent care and supervision while I was here. I will come back if need be.
*Very good care. All staff was very friendly and helpful. Every procedure was explained so I could understand it. A very caring hospital. Thank you.
*Absolutely wonderful facility. I was treated very competently and caringly by all staff at HaysMed. Special thanks to all of the cardiac care unit and to Danielle, nurse extraordinaire.
*Excellent. The nurses and doctors have been extremely good. My every need has been addressed. Marsha has been outstanding.
*Everyone was great from the doctors to the nurses, lab, cleaning lady. Everyone was friendly and helpful. Thanks for the great care.
*Everything was great! Nurses were all outstanding. All were terrific and on task. Nurse aides were very kind as well. EKG people were very friendly and polite. Cleaning lady was great, friendly and thorough. The doctors and ARNP were the best. Thank you for the Great care. So Appreciated!
*Thank you to the doctors in cardiology and all the staff. They have done a great job. Have answered all my questions, given me great information and have been very helpful on learning to live after a heart attack. Also to the staff providing care, labs, food and everything else to take care of me. Thank you all so very much.
*The staff on the cardiac floor has been just wonderful Everyone know who you are. Everyone was very prompt in answering my call button. This unit should be very pleased with all their staff. Thank you so much for all your wonderful care.
*Everyone very nice and helpful. Very good breakfast. Fast service. Nurse that was here at night was exceptional. Did everything she could for you.
*I received exceptional care from the whole staff in this unit. I would truly like to see everyone who helped care for me receive a reward of some kind even just a free coke for helping me. They all deserve it.
*All nurses and aides gave me excellent care and were very personable. All my stays at HaysMed have always been very good. ER Does an excellent job also.
*All workers were excellent. I could not be more pleased. I would recognize so many. I hate to leave someone out.
*Your were great. I can’t ask for better care all over. I thank all of you so much.
*Nurses..all who cared for me were well trained, wonderful, but especially Chuck and Kaylee. Doctor was especially good to explain procedure to me.
*What a great group of nurses and doctors and support team.
*My husband received excellent care. Lindsey, Kathy and Brandell were especially kind and thoughtful.
*Wonderful job. You all make it as good as it can be. Thanks.
*Berke and Michelle were great at the front desk. Leah was fabulous. Always super sweet.
*Laura in mammography is very kind and gentle
*Always fast and courteous. The staff always makes you laugh especially Leah. Thanks everyone.
*I had a very good experience at the Women’s Center. I’d had a lung biopsy the day before and Michelle was very helpful figuring out if that was a problem and Brandi way very compassionate about getting good pictures without any discomfort to me. We worked around my feeding tube and port. I appreciated all of their help very much.
*Leah is just a super lady. She makes you feel very comfortable and does her job well. She is a very loving person to be around.
*Had 3D mammo. Brandy was very gentle, kind, and professional. This is an excellent facility.
*The staff is very kind and knowledgeable. I especially appreciate the doctor visiting with me putting my mind at ease instead of making me wait to visit with my provider for the results. I appreciate all of you! Thank you. Keep up the awesome work.
*Nice room and music in background. Office staff more considerate in their mannerism when re- questing partial payment. Better than other medical facilities.
*My visit here is always a pleasant one. The staff is very kind and sweet. Very informative on all tests. Thank you for being the hands that help women through this test we all dread. Good Bless.
*This program has helped me a lot. The training I received, plus the care and concern from the staff was outstanding. They really do care with everyone’s well being and insure a fast and healthy recovery period. If I every need rehab again, I would want these staff personnel on my team again.
*I was very impressed by the knowledge and how helpful in all areas of my heart health problems. I was very pleased with the entire staff.
*I was very impressed by the staff. They were very helpful at all times. I wouldn’t change anything about what they are doing. They are very impressive staff. Thank you for all your help.
*I felt I had excellent rehab after my bypass surgery. The therapists were all great and cared about you and didn’t rush you through your session.
*Everyone did a great job of teaching and helped me learn more about my health and my heart. Also working on my stress problems with my work. Very pleased with all sides of their work and knowledge. Thanks for all you have done.
*At first I really didn’t want to do Rehab but I’m really glad I did. I feel that the rehab help me feel better after my surgery. The staff was so wonderful and helpful.