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Hays Medical Center > Rave Reviews > Rave Reviews November 2017

Rave Reviews November 2017

By Alan Wamser - In Rave Reviews - November 14, 2017

Wound Healing and Hyperbaric Center
*I love the service here. I felt welcome every time I walked through the door and they really seemed to care about me.

Bone, Joint and Spine Center
*Had good care/friendly staff. Pain was kept in check as medicine was given on time. Food was good. Amber was very friendly and knowledgeable.
*My husband received very good care. All nurses, CNAs , PTs, OTs, Doctors were friendly, helpful and answered all questions. Food was brought up in a timely fashion and was good. A+.

PT, OT, Speech—In Patient Services
*PT/OT did excellent job taking care of me. They were very caring and sweet girls.
*I liked the care before surgery and after surgery. The staff and doctors were wonderful. They answered our questions and treated us with respect.
*The staff here at HaysMedical is truly awesome!!! We love Dr. Cheema and his staff and the nursing staff is awesome!! They have been right on top of everything that has been needed to take care of me, and appreciate them all as well as the cleanliness of this hospital!!!!! Recommend this hospital to everyone we know!!! Thank you ALL !!!! Recom-mend Dr. Cheema to everyone!!!

PT, OT, Speech—Out Patient Service

*Cari was especially caring and very helpful in the time I was taking therapy for a broken wrist. I liked Brett too. He evaluated my situation and started my exercises, checked on my progress. I recovered fast. These two therapists are very good. I would ask for them again if I ever have need for this type of treatment.
Ambulatory Care Center
*Every person who took care of me were excellent and very good. Liked them all from ad-mitting to surgery. Keep up the great work.
*Kaitlyn Dreitz was a wonderful nurse—very capable and compassionate.

PT/OT/Speech

Everyone was very nice and very helpful. Donna in housekeeping gave us information about motels to stay in. Info very helpful

CPCU

*I thought I had very good care! Was by myself most of the time and never felt that I was neglected. Thank you all for the wonderful care. PS. Food was better than I remembered.
*Very good care! Especially Desiree and Crystal, RN. Dr. Thapa and her PA.
*My husband was recently transported to the Hays Hospital by ambulance from Dighton, Kansas because of a serious heart problem. From the moment he was checked into the cardiac unit he was cared for with urgency and kindness, as were the family members. My husband is 95 years old, but that seemed to make no difference to the staff. They gave him the same attention and care as a 25 year old might receive. That has not been our experience at times in other medical facilities. We so grateful and we thank all your doctors and staff.
*You are all great and I have appreciated the good care.
*All staff were very good and took the time to explain things and what was going to happen. There are too many names to remember. Nursing/PT/OT/Housekeeping…All were very good and answered questions as asked.
*Very nice staff and excellent care…very professional…highly recommended.
*Thank you for your services. I am feeling so much better. I can’t remember the name of all of the caregivers during my 2 stays at Hays Medical Center but they were all kind, compassionate and knowledgeable.
*Once again an outpatient at HaysMed. The experience was totally comfortable—everyone I came in contact with was extremely caring and helpful. Of course there’s always one that stands out and nurse Trish is a favorite. She goes out of her way to inform and show compassion and humor. Makes my stays much more pleasant.

Acute Care Unit

*I have no complaints at all with Dr. Miller in ER and all the staff there were fabulous. Also the 2nd floor acute unit – they were great, always caring and helpful—they were fabulous. Emily Disney, Hannah Dreiling, Kylie Geist, Gayla Binder, Karyn Brown, Carlie Morris, Emily Brack, Morgan Klaus, PT, OT, Respiratory—each and every one were above and beyond.
*We Dinkels are very please with what we consider excellent care for our father in 218. We have witnessed a great deal of care over many years and in many facilities; the care we received here was exceptional I want to especially highlight care and support given by Laura Schwindt, who went above and beyond my expectations. Thank you all for helping us during this difficult time.
*Excellent Service—kind people “which says it all”

Acute Care Unit continued

*Caseworker/social worker Kelly provided our family exceptional service throughout dad’s stay. She demonstrated compassion as well as exemplary skills while helping us to make very difficult decisions. She is astute and empathic as she helps families make incredibly hard choices on behalf of their loved ones. Her networking skills helps us develop a discharge plan that will be best suit my dad and family.

ICU

*They did a very good job and so appreciative of everything. Very good service.
*All staff were very knowledgeable, polite and had a very clear knowledge of their job. The most impressive hospital I have ever seen and all deserve a raise for what they do daily.

Women’s Center

*Thank you to my nurses, especially Susan, for great support and help during labor and delivery. All nurses and staff present on Sept 12, 2017 at 10:30 am—11:30 am during the birth of our son. They were very encouraging and supportive to me. I appreciate too the time we had to ourselves with our baby right after birth, not being unnecessarily interrupted during the golden hour.
*Staff during pre op, recovery and once I got admitted to my room were very helpful and pleasant.
*All of the staff was wonderful for my delivery experience. Especially my nurse Abby, the anesthesiologist Dr. Menendez and the medical student Rebecca and of course Dr. Hoskins. Thank you so much.
*Kathy did a great job explaining things and coaching me through labor. Dr. Menendez—very quick putting epidural in and explained everything well. Carolyn—very nice and so cheerful and helpful—made us feel special!
*Patient care has been great. Loved interacting with the OB staff. No complaints at all for my nurses and PCTs!!
*I had the best nurses—Shannon P and Amanda in labor and delivery! They both went above and beyond to make sure I was well taken care of!! Best experience ever! Dr. Green did an amazing job! I will forever brag about his skills. Labor and delivery did a fantastic job—HaysMed should be proud of the 2 nurses.
*All of my nurses in OB have been amazing! Abby and LeAnn were both top notch! They made sure I got my meds on time and were both super friendly and helped me with whatever I/baby needed.
*We have had excellent care! Shannon has been great!
*My nurses were amazing. The whole staff was very helpful and made us feel comfortable during our stay.
*I am sorry to say that I don’t remember all of the names of the nurses who helped to care for me pre and post delivery but I had exceptional care while here. Could not have been better!~ Thank you.
*We received such amazing care from everyone we had contact with—the nurses, assistants, doctors and everyone in the OR. Everyone was so kind and knowledgeable. Thank you for helping us welcome our baby girl into this word. We have nothing but great things to say about our experience.
*We got nothing but the best from the nurses and doctors. They all took time to make sure they met our needs and answered our questions.
*Loved everything from start to finish. RN Jill with lactation was exceptional. All the clinic staff was helpful from receptionists to nurses. Aubrey in clinic was very helpful! Dr. Hoskins was very professional, kind and caring. I would recommend him to everyone! During delivery Susan, RN, Abby, RN, Amanda RN were mazing and there were other I just can’t remember their names. All of them were so kind, caring an skilled. Lolli, Patti, Alicia were so helpful with our baby, and Katlyn did a great job with babies first bath! Carolyn our PCT was so wonderful, helpful and does her job duties above and beyond expectation. Thank you for this amazing experience, also need to thank Dr. Green who did a fantastic job with my pain management. Lastly big thank to Dr. Pope and Dr. Heston for caring for our little one.
Nurse Leann, PCT Carolyn and Nurse Amanda were fantastic. They genuinely cared about how I felt and made me feel secure while here. Caring, genuine and professional. Thank You.

Cath Lab

*As an outpatient, again, I’m always amazed going into surgery at how all the people involved take care of business and made you feel comfortable in the process. I’m sure I’ll be coming back for the same procedures, but it’s comforting to know how well you’re taken care of. Thank to all involved.

Cardiac Rehab

*Amy, Carmen and Macy have done a stellar job. Thank you.
*I feel I have been given very good care all the way through my treatment. I don’t see how it could have been better!
*Amy, Carmen and Macy are a pleasure to deal with. Each are very professional and knowledgeable.

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