Rave Reviews October 2018
Acute Care
- My care was exceptional. I am very pleased with Drs., nurses and staff on acute care color. PT Department was great as well. Food was very good. We appreciate the care and compassion given during my stay there. Thank you!
- Wanted to commend Dawn Rose – evening nurse. Very professional, excellent care. All of the staff at HaysMed have provided excellent care.
- Nurses in ICU were great. 2nd floor nurses were outstanding, very pleasant and professional
- Treated very good. Communication of nurses and doctors “wonderful”. Spoke on level we could understand. I use to hate ER but this time I came at 2 in the morning and was treated like royalty. They were great. I was taken to ICU and treated just as good. I hated to leave. Then up to 2nd floor – these people were just as good. When I left a hug was given – they were very special to me. I would give A+ rating to the whole bunch.
Women’s Center – OB
- Our postpartum nurse Kaitlyn was fantastic the day of our delivery. She was very friendly, cheerful and attentive to our needs. Overall our care at HaysMed has been wonderful. Thank you.
- Everyone respected my wishes.
- The entire staff was great to work with. Kathy, Sheylynn and Doris were our main providers. They were all very helpful and informative. Thank you for a pleasant experience!
- Christina was wonderful. Leah was terrific. The whole family came in after my surgery and the staff treated us great.
- Dr. Sloan was amazing!!!! And all the staff.
- Everything was great – thank you so much.
- All the nurses did a great job taking care of me. I did not catch all their names but Patti and PCT Carolyn were two of them.
- I was very pleased with all of my care!
- Experience was wonderful. The staff were great. Very friendly and very helpful. There is a reason why I have made the drive and came back to Hays to deliver all my babies. LOVE the facility and all the staff. Thank you so much for making our experience here so great.
- Great care. Thank you! Dr. Sloan does mazing listening to individual patient’s needs. Dyane was awesome even during a busy day and I loved how the anesthesiologist was so personable and walked me through each step! (Zach) Carolyn also went above and beyond to make sure I was comfortable.
- I received wonderful and outstanding care while in labor and delivery. Thank you to Dr. Fort and my nurses Karissa and Dyane for making me comfortable and checking up on everything. I do recommend HaysMed to all family and friends.
- My husband and I have been delighted in the care that HMC has delivered to us during the birth of our daughter. All of the nursing staff has been so helpful and attentive throughout our whole stay; however the care that Abby Morris and Emily provided was beyond exceptional while laboring our daughter. These two ladies in particular were extraordinary in the care and competence that our family received and are very grateful that they were present.
- We had a wonderful experience in labor and delivery. Nurses Kathy and Shaylynn have been amazing; very helpful in answering questions, helping control my pain; giving advice on how to care for our baby. Dr. Hoskins was very helpful and did a great job with the delivery. Dr. Mendez was great at getting my epidural placed in a timely manner and was able to get my pain levels down almost immediately. Overall the staff we have interacted with have been awesome. We have had a great experience here.
Radiation Oncology
- My family and I care so grateful for the radiation oncology staff. From Brenda to Susie to the techs and especially for Dr. Harrison. We have been treated with respect and dignity. The entire staff has been friendly and upbeat during a scary time for our family. God Bless your work and all of you. Thank you.
- All services and treatment to date have been outstanding.
- The care I received during my radiation was exceptional. Ladies were very caring and accommodating.
Everyone was very nice. - We are very happy with the doctors and nurses and all other staff! Everyone was very nice and respectful. Everyone is helpful answering our questions and explaining things. We are pleased with the services he has been receiving! Thank you so much.
- All of my nurses, Haley, Andrea, Melissa have been very nice. They make me feel so good and make my treatments better with all their friendly smiles. I like to think I found new friendships. Thank you. They take good care of their patients.
- I would like to thank everyone at the Dreiling/Schmidt Cancer Institute. Due to their professionalism, my 28 days of radiation treatment was counted on each morning by the greeting of Brenda at the front desk. Thanks to the radiology team, to nurse Suzie along with Drs. Prasad and Harrison, my treatment time was very comfortable.
- All the ladies in the Rad Onc department are all very friendly, outgoing and always willing to help. I truly think of them as friends. Both doctors have been very nice and caring as well.
CPCU
- Krystal, Kathy and Shelby and Jessica, APRNs were very courteous! I know for a fact they’re busy but they always make time to help everyone and mama two. I greatly appreciate that ya’ll!
- All the nurses and CNAs that I dealt with in my care did an exceptional job. Thank you very much.
- My wife had a pacemaker inserted – in and out of hospital for 4 days. Care overall was good.
PT/OT SPEECH – Outpatient
- We wish to thank Theresa Heimann, Melissa Ginther, Cari Readle, Chris and Kelly in the Outpatient Rehab department for the outstanding care provided to our son Jackson. Theresa reassured us at the first visit, which was so needed at that time. Melissa and Cari worked so hard to help Jackson improve and all 3 celebrated his small gains with us. Chris and Kelly were so accommodating, helping us reschedule around Jacksons multiple doctor appointments, surgeries and hospital stays. After 4 months of therapy we felt equipped to do it on our own at home. Thanks to each one of those ladies.
PT/OT/Speech – In Patient
- Everyone in therapy was great! Treated me well and helped me with my therapy.
- This has been the best service I have ever had in a hospital. Employees were always kind and caring and respectful. The doctors were also great too and were concerned for my health!
ICU
- Thank you to all for taking such excellent care of my dad. All of the doctors, nurses and staff were very caring and very thorough in explaining everything and making sure my dad was comfortable.
Cath Lab
- Very pleased with procedures, awesome explanation of all aspects of it. Helpful personnel everywhere in hospital, doctor and staff.
- All of the staff were very friendly and explained things thoroughly. All questions answered. Samantha, Carmen, Elizabeth – can’t remember all of the names but did a fantastic job. Thanks.
- Katelyn and crew took good care of me, explained what was going on, etc. and of course Dr. Thapa great bunch of people.
Bone, Joint and Spine Center
- I received a left hip replacement. Dr. Cheema and his team were EXCELLENT! To all the nurses, CNAs and staff in the Bone, Joint and Spine floor – were A number 1. They took very good care of me. They are an ELITE group of people. Even though I live in Dodge City this is why I come to HaysMed for my medical care.
- Lauren and Paul are very good to the patients and the others on the joint floor need praises too. They all are deserving of a lot of praise. Misty is an awesome OT.
Cardiac Rehab
- Both Carmen and Amy were very helpful and concerned about my wellbeing. Glad to have them on my side.
- The cardiac program has been very beneficial and enjoyable for me. I am stronger than I was at the beginning of the program, and I look forward to each session. The HaysMed Associates monitor each patient’s progress carefully. The Associates have excellent interpersonal skills and seem to enjoy their work. I want to recognize Amy and Carmen for their exceptional care.
- Amy and Carmen were both exceptional in terms of the professional services provided. But importantly, they created a positive environment for all patients. You are fortunate to have such qualified employees. The other staff members were also great. I have nothing negative about my rehab experience.
- The people here are most helpful and are very caring. I have nothing to say but good things.
- Exceptional care: Carmen and Amy. I have no complaints about any of them. They are all very good. I loved my cardiac rehab experience and would/have highly recommended them and their program.
- The staff at cardiac rehab is the A-TEAM. Always showing concern and wellbeing of the patient. Amy and Carmen are very encouraging and keep the motivation in a patient very positive. I highly recommend cardiac rehab. NOTE: It is pretty amazing when Carmen bumps into me at a store and carries my heavy items to my vehicle. This girl really cares. And I know that Amy cares just as much. Thanks a million!
- The care given me was of the highest quality. Technically it was exceeded only by the wisdom and personal care by Carmen and Amy. I recommend cardiac therapy to everyone.
- The skill, knowledge and empathy of the staff – all of them, but especially Amy and Carmen – have shown it is just remarkable. The staff welcome the people, engage them in both personal and health conversations and make them comfortable at every turn!
Imaging
- Arika (Admissions) and Phyllis (Imaging) went way beyond in helping today when I messed up my appointment day. In taking my fluids for imaging they made it possible to squeeze me in. These girls were so professional and most pleasant to have helping me.
Urology
- The hospital staff in registration, surgery and Western KS Urology are always on top of everything.
Ambulatory Care
- Nurse Abby in surgical was absolutely wonderful. Got my IV on the first try and that never happens and she was extremely kind.
- The nurses were all great, but I want to thank Abby. She is a wonderful nurse. She made me feel very comfortable. Everyone tried very hard to make the experience as easy as possible.
Sleep Center
- The guys were very direct with what was going to happen with strictness and kindness also. Their attitudes were good with a lot of humor in it. They made me feel at ease. If I needed the sleep study again I would love to have them here.
- Jeremy and Russell both were great. They explained why they were hooking up all the various monitoring places and that they watched for in sleep. Came when called to assist a bathroom visit and made me feel very comfortable in an awkward situation.
- The men were very good and courteous.
- I received excellent care from Russ and Jeremy. I never felt uncomfortable any time. I feel very at ease. Russ and Jeremy worked well together. It was never uncomfortable.
- Thank you. The two guys that took care of me were very professional and pleasant to visit with. The room was great. I felt like I was in a hotel. Thank you.
- The staff was awesome! Felt very welcomed to be here.
- Was treated well and respectfully by your staff. Make my day more relaxing then I thought it would be. Very pleased. Thank you.
- I was very happy with both Russell and Jeremy. They explained all and were very gentle. Thank you.
- Jeremy and Russell were great. I am looking forward to getting my cpap machine and getting a good night’s sleep.
- The procedure was fine. The two gentlemen were professional and friendly. The bed was comfortable.
- Jeremy and Russell were very professional and friendly. Did a great job at letting one know what was going to go on. Thanks.
- Russell and Jeremy were very professional and friendly. They made a potentially uncomfortable situation as good as possible. Instructions and explanations were very helpful. Bed could be a bit more comfortable.
- Everything was excellent with sleep apnea testing.
- It was very a very good experience. The staff was awesome.
Breast Care Center
- Very professional!! Great atmosphere – everyone is smiling!! I love it. You’re all super individuals and I’m so lucky to be your patient.
- My experience here has been extremely positive…a friendly welcoming greeting when I entered, beautiful clean space, immaculate dressing room, respectful, kind, caring techs. This place makes the atmosphere as comfortable as possible. Well done.
- Office lady was great, respectful. The lady that did the test was absolutely magnificent and highly recommended by me.