TeleHealth Clinic Visits at HaysMed

Is your device TeleHealth ready?

It’s important that you test your device before your TeleHealth appointment. You will need audio and video functions.

Test Your Device Now

No Internet connection? No video capability? A virtual visit – telephone only – may be an option for you. You can discuss this when you call to schedule.

How the visit works

You will connect with a care provider using teleconference technology. Once connected, you’ll be able to see and hear your provider just as though you were together in a traditional office visit. Based on this interaction, your provider will assess your condition and make recommendations for your ongoing care.

We believe you will enjoy the benefits of TeleHealth services, including efficiency, comfort and convenience.

Contact your provider’s office to schedule a TeleHealth visit

How to prepare for your TeleHealth visit.

You will need an internet connection, a device (smartphone, tablet or computer) with audio and video capabilities, and have access to the HaysMed Patient Portal.  Review our guide to prepare your device.  Call the Patient Portal hotline at 785-623-5151 to enroll in the Patient Portal.

Once you have access to the HaysMed Patient Portal please test the audio and video in advance of your appointment to ensure it can occur.

If you need assistance preparing your device call 785-623-5151

Connecting to your visit

Once you’ve scheduled a TeleHealth visit, you’ll receive an email about your appointment with a link to your patient portal.  At 30 minutes prior to your scheduled appointment time, you can log into your patient portal and start your visit.  The option to start your visit will not be available prior to that time.

We look forward to providing your care through TeleHealth services.

Protecting your privacy

To protect our patients’ security during TeleHealth visits, our team:

  • Proactively addresses and safeguards against potential cyber-security threats.

Need more help?

Follow these step-by-step instructions.

  • – Tap the App Store icon on your device.
  • – Tap Search at the bottom right of your screen.
  • – Enter Mhealth the search text box.
  • – Select MEDITECH MHealth from the available app choices.
  • – Tap Get.