Hays, KS – Stephanie Beougher, a dedicated member of the HaysMed team, has been honored with the 2023 Debra Boeken Customer Care Representative (CCR) of the Year award. This recognition highlights her outstanding contributions to patient care and underscores the vital role of CCRs in ensuring the comfort and well-being of patients and their families.

A Customer Care Representative (CCR) plays a pivotal role within the patient care team, serving as a crucial support system for both healthcare professionals and patients alike. They are the compassionate bridge between the patient and the hospital environment, providing essential services to enhance the overall patient experience.

Stephanie’s dedication and commitment to her role on the Progressive Care Unit at HaysMed have made her a shining example of excellence in patient care. As a CCR, she goes above and beyond to ensure that patients and their families feel comfortable and supported during their hospital stay. Whether it’s providing necessary supplies, assisting the unit’s Charge Nurse, or handling various tasks to ensure a seamless shift, Stephanie exemplifies the qualities of a true healthcare professional.

“Our patients are at the heart of everything we do at HaysMed, and our Customer Care Representatives are instrumental in creating a positive and compassionate environment for them. Stephanie’s dedication and commitment to her role as a CCR have not only earned her this well-deserved recognition but have also set a standard of excellence for our entire team. Her unwavering commitment to patient comfort and support is truly commendable.” Said Terry Siek, Vice President for Patient Care Services and Chief Nursing Officer.

This award is not only a testament to Stephanie’s exceptional contributions but also a reminder of the crucial role played by CCRs in enhancing the patient experience. At HaysMed, we recognize that the work of individuals like Stephanie is integral to our mission of providing the highest quality healthcare with unwavering compassion.