HaysMed Honors BEE Award Recipient, Chad Burgardt, for Exceptional Support in Patient Care

HaysMed is proud to announce Chad Burgardt, Customer Care Representative, as the latest recipient of the BEE (Being Excellent Every Day) Award, which recognizes outstanding non‑nursing team members whose dedication helps nurses provide exceptional patient care.

Just as a DAISY cannot thrive without a BEE, our nurses depend on the vital support of colleagues like Chad. Customer Care Representatives (CCRs) play a crucial role in the patient experience, they respond to call lights, assist nurses and providers, support families, manage phone communications, and help ensure departments stay connected and functioning smoothly. Their work keeps the hospital moving and directly impacts the quality of care patients receive.

Chad exemplifies this spirit of service. Known for consistently going above and beyond, he is celebrated by his coworkers for his teamwork, kindness, and willingness to step in wherever needed. His acts of support and his genuine care for both patients and colleagues reflect the very essence of the BEE Award.

Patients, families, and Associates are encouraged to nominate outstanding non‑nursing team members who demonstrate extraordinary dedication. Award recipients receive a BEE Award pin, certificate of excellence, and a special recognition package.

If you know a non‑nursing Associate who exemplifies exceptional service, please fill out the BEE Award nomination form to honor their impact.

Photo features from left to right: Joben Rieth, Vice President of Patient Care Services and Chief Nursing Officer, Chad Burgardt, CCR and BEE Award Recipient, and Janine Kisner, Nursing Services Supervisor.